ERP System Specialist (AutoCount or Accounting ERP) for Sleepwell
ERP System Specialist for Sleepwell (ERP in Accounting) 1 position
About the Role:
We are looking for an ERP System Specialist to take ownership of our AutoCount ERP system across accounting, inventory, and manufacturing operations. This is a hands-on, techno-functional role: you will administer and support the system daily, and act as the key bridge between our internal users (Accounting, Finance, Factory/Production, Warehouse) and our external AutoCount dealer/developers for customizations, fixes, and enhancements.
You do not need to write the customizations yourself — but you must understand both the business need and the system logic well enough to translate user requirements into clear specifications, test the delivered work, and make sure it actually solves the problem.
Key Responsibilities:
1. ERP System Administration & Support
Act as the primary system administrator for AutoCount ERP (user accounts, access rights/roles, module settings, master data governance).
Provide first-line support to users: troubleshoot posting errors, stock/costing discrepancies, document flow issues, printing/report issues, and login/performance problems.
Monitor system health: database backups, period-end locking, data integrity checks, and version updates/patches in coordination with the vendor.
Maintain master data discipline: chart of accounts mapping, item codes, BOMs, UOMs, price lists, customer/supplier records.
2. Developer & Vendor Liaison (Customization Management)
Serve as the center or one point of contact with the AutoCount dealer and external developers for all customization, plugin, and report development work.
Translate business requirements into clear, written functional specifications (screens, fields, logic, validations, reports, expected outputs).
Manage the customization lifecycle: scope → quotation review → development follow-up → UAT testing → sign-off → deployment → post-go-live issue tracking.
Verify that delivered customizations do not break standard AutoCount behavior, costing logic, or accounting postings before releasing to users.
3. Requirement Gathering & Business Analysis
Sit with Accounting/Finance users to understand requirements around AR/AP, GL, invoicing, credit notes, taxation (VAT/WHT), costing, and month-end reporting.
Sit with Manufacturing/Factory users to understand requirements around BOM, work orders, material issue/consumption, production output, scrap, and stock movements.
Challenge and refine requests: distinguish between "change the system" vs "fix the process," and propose standard-feature solutions before custom development.
Document current workflows (as-is) and improved workflows (to-be) for system-related changes.
4. Reporting & Data
Build and maintain reports using AutoCount Report Designer and/or SQL queries against the AutoCount database.
Support Finance and Management with data extraction for P&L analysis, costing reviews, stock valuation, and reconciliation between modules (e.g., stock vs GL).
Investigate and resolve reporting mismatches between operational data and financial figures.
5. Training & Documentation
Prepare user guides, SOPs, and training materials for standard and customized functions.
Train new users and re-train teams when workflows or customizations change.
Maintain a log of all customizations, known issues, and vendor tickets.
Qualifications & Experience:
Must have:
Bachelor's degree in IT, Computer Science, Accounting Information Systems, MIS, or related field.
3+ years hands-on experience with AutoCount ERP (administration, support, or implementation) or strong experience with a comparable SME ERP (e.g., SQL Account, Sage, ECount, Business Central) with willingness to master AutoCount quickly or Accounting ERP is plus.
Working knowledge of SQL (SQL Server) able to query data, investigate records, and support report building.
Solid understanding of accounting flows: AR/AP, GL postings, inventory costing (FIFO/weighted average), invoicing, and month-end close.
Experience gathering user requirements and writing functional specifications for developers or vendors.
Good communication in Thai and English (written specs and vendor coordination are often in English).
Strongly preferred:
Experience in a manufacturing environment: BOM, work orders, material consumption, production costing, stock control.
Experience with AutoCount Report Designer, AutoCount plugins/API, or managing an AutoCount customization project end-to-end.
Experience coordinating UAT and managing vendor deliverables.
Personal attributes:
Structured and detail-oriented — able to trace a wrong number back to its root cause.
Comfortable working with both office (accounting) and floor (factory/warehouse) users.
Proactive problem-solver who takes ownership rather than waiting for tickets.
Able to push back constructively on both users and vendors.
Dream Master
Founded in 1987 in the Netherlands, Europe, Dream Master (a subsidiary of Sleepwell Industries) is a leading end-to-end producer, supplier and distributor of high quality mattresses for hotels, housing developments, and condominiums across the globe. Our long history and global market dominance is a testament to our expertise in the science of sleep and our prioritized focus on pioneering and adopting innovative sleep technology. Dream Master’s in-house research and development team strive to ensure we consistently deliver the most advanced state-of-the-art mattresses at any given time.
Work Location: Sleepwell Industries Co., Ltd., factory located in Chai Mongkhon, Mueang Samut Sakhon District, Samut Sakhon 74000.
Working Days: Monday to Saturday
Working Period: 8:00 am to 5:00 pm
Website: https://sleepwellgroup.co/ & https://www.dreammasterbed.com/
English Resume Requested,
Available for a candidate who has permanent resident in Thailand.
Only selected candidates will be contacted for further consideration.