ERP Technical Support
Job Summary:
Provides technical and functional support throughout (chatting , over the phone or online meeting) in the areas of ERP systems administration, problem resolution, support, process mapping, system testing and development, security access, and training with Good Knowledge in SQL Server
Test, deploy, and maintain data processing solutions to enhance the ERP systems
Job Description
Assists in developing procedures to ensure integrity of ERP system and databases
Develops and implements project plans for ERP functional support tasks
Works as a system analyst with key personnel to help define user needs and develop data processing solutions
Develops and presents training materials for end users
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
Solve clients’ problems throughout visiting them or over the phone
Improves system performance by identifying problems
Requirements
Job Requirements
V.Good knowledge in accounting
+2 years of experience as ERP customer specialist
Good knowledge in ERP systems
Good Knowledge in SQL Server
Preferred to have previous experience in accounting systems
Excellent Communication Skills
Excellent Training & analysis Skills