ESaaS - MSD -Functional - D365 ERP Product Owner/Scrum Master
Summary
Zensar is hiring a D365 ERP Product Owner/Scrum Master in Bangalore to own the end-to-end lifecycle of Dynamics 365 F&O solutions — managing the backlog, sprints, and roadmap while acting as the bridge between business stakeholders and delivery teams. Core focus is functional expertise in retail accounting, finance, and supply chain/order-to-cash processes.
Product & Agile Skills
Product ownership / product management roles
Backlog management and prioritization
User story definition and acceptance criteria
Roadmap planning and release management
Agile delivery frameworks (Scrum, SAFe)
Ability to translate business requirements for technology teams and stay involved in every phase of delivery
Functional Skills
Finance & Accounting processes
Retail Accounting and POS integration flows
Supply Chain and Order-to-Cash processes
Soft Skills
Executive stakeholder communication
Strong analytical and problem-solving mindset
Ability to operate in global, cross-functional teams
Nice to Have
Certifications in Microsoft Dynamics 365 (Finance / Supply Chain / Solution Architect)
Experience in Retail industry transformation programs specializing in accounting
Exposure to AI-driven insights / analytics within ERP
Experience in multi-country / global rollouts
1. Product Ownership & Strategy
Own the end-to-end product lifecycle for D365 F&O-based solutions
Define and maintain product vision, roadmap, and value realization goals
Prioritize features and backlog based on business value, ROI, and strategic alignment
Act as the voice of the customer/business stakeholders
2.. Business Engagement & Stakeholder Management
Partner with business leaders (Finance, Retail, Supply Chain) to identify opportunities
Drive workshops, requirement discussions, and solution validation sessions
Manage stakeholder expectations and ensure alignment on priorities and delivery timelines
3. Agile Delivery & Sprint Management
Own and manage product backlog, user stories, and acceptance criteria
Lead sprint planning, backlog grooming, and review sessions
Ensure timely delivery of sprints with focus on quality, velocity, and business value
Work closely with Scrum Masters, developers, and QA teams
4 Retail Accounting Expertise
Provide subject matter expertise on:
Retail financial flows (invoices, ledgers, sales, returns, discounts, promotions)
Revenue recognition and reconciliation
Inventory and cost accounting
Store-level financial operations
Ensure D365 solutions align with retail accounting standards and compliance