ESSHI Resident Support Aide
This is a PT evenings/alternate weekend position at the ESSHI program at the Meadows.
POSITION SUMMARY: Responsible for providing resident support services afterhours to the ESSHI Participants within phase II of the Meadows.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Responsible for on foot rounding of phase II of the Meadows to be proactive with enforcing property management house rules & ESSHI obligations.
- Follow rounding schedule as outlined by ESSHI Program Manager.
- Maintain both written and electronic record of interactions throughout shift.
- Follow established protocol for reporting incidents to on call, Property Manager, throughout shift.
- Establish rapport with ESSHI Participants and Meadows Tenants to help facilitate a sense of community within the Meadows phase II property and promote safety awareness.
- Must have the ability to problem solve and think quickly in high stress situations.
- Possess the ability to communicate clearly.
- Perform afterhours lock outs with agreeing participants and complete appropriate documentation.
- Able to approach and deescalate situations occurring on property in a safe manner.
- Assist ESSHI participants with grocery/mail deliveries; including carrying to apartments.
- Be knowledgeable and able to speak to and enforce ESSHI obligations/agreements.
- Provide supportive services after hours in adherence with the program directives.
- Perform all other duties as outlined by the Program Manager/Director.