Estate Manager

Position Title: Estate Manager (Dormitory)
Employment Type: Full-Time

Job Summary

The Dormitory Estate Manager is responsible for the overall management, maintenance, safety, security, and operational efficiency of a migrant worker dormitory. The incumbent will oversee daily estate operations, supervise site personnel and contractors, ensure compliance with regulatory requirements, and maintain a safe, clean, and conducive living environment for residents.

The role requires strong leadership, stakeholder management, problem-solving abilities, and a commitment to operational excellence and resident welfare.

Key Responsibilities

Estate Operations & Facilities Management

• Manage the day-to-day operations of the dormitory and ensure smooth functioning of all facilities and services.

• Conduct regular inspections of residential blocks, common areas, facilities, and infrastructure.

• Coordinate and supervise maintenance works, repairs, upgrading projects, and preventive maintenance programmes.

• Ensure cleanliness, housekeeping, landscaping, and environmental hygiene standards are maintained at all times.

• Monitor utility consumption and recommend initiatives to improve operational efficiency.

Resident Management

• Oversee resident onboarding and offboarding processes.

• Address residents' feedback, concerns, and service requests in a timely and professional manner.

• Foster a safe, respectful, and harmonious living environment.

• Support the implementation of resident engagement and welfare initiatives where required.

Compliance & Regulatory Requirements

• Ensure compliance with all applicable laws, regulations, FEDA dormitory licence conditions, and company policies.

• Maintain proper records, reports, permits, and documentation required by relevant authorities.

• Conduct routine audits and inspections to ensure compliance with safety, health, and operational standards.

• Liaise with government agencies, clients, auditors, and external stakeholders as required.

Safety & Emergency Preparedness

• Ensure effective implementation of workplace safety and health practices.

• Manage emergency response procedures, incident reporting, and crisis management plans.

• Coordinate fire safety inspections, emergency drills, and evacuation exercises.

• Investigate incidents and implement corrective and preventive measures.

Staff & Contractor Management

• Supervise estate personnel, cleaners, security officers, technicians, and service providers.

• Monitor contractor performance and ensure service standards are met.

• Provide guidance, training, and performance management for site staff.

• Prepare duty rosters and manpower deployment plans where necessary.

Administrative Management

• Assist in budget preparation and expenditure monitoring.

• Review quotations, service contracts, and procurement requirements.

• Ensure cost-effective management of estate operations while maintaining service quality.

• Prepare operational reports and management updates.

Job Requirements

Qualifications

• Diploma, Advanced Diploma, Degree, or equivalent qualification in Facilities Management, Estate Management, Building Services, Property Management, Engineering, Business Administration, or related disciplines.

Experience

• Minimum 3 years of relevant experience in estate management, facilities management, property management, dormitory management, or related operational environments.

• Experience managing teams, contractors, and stakeholders will be advantageous.

Skills & Competencies

• Strong leadership and people management skills.

• Good communication and interpersonal abilities.

• Strong problem-solving and decision-making capabilities.

• Ability to manage multiple priorities in a fast-paced environment.

• Proficiency in Microsoft Office applications.

• Ability to prepare reports and maintain operational records.

• Familiarity with regulatory compliance, workplace safety, and facilities management practices will be advantageous.

Other Requirements

• Willingness to respond to operational emergencies outside normal working hours when required.

• Ability to work independently and collaboratively with internal and external stakeholders.

What We Offer

• Competitive remuneration package.

• Opportunities for professional development and career progression.

• Supportive and collaborative work environment.

• Meaningful role contributing to the well-being of dormitory residents and operational excellence.

Interested applicants are invited to submit their application through MyCareersFuture. Only shortlisted candidates will be notified.