Estimator

Summary

Prepares accurate repair estimates for accident and body & paint jobs by assessing vehicle damage, identifying required parts, labour and paint, and building quotations for customers and insurance companies, supporting fast approval and profitable repair.

Tasks

• Prepare repair estimate documents and supporting files using the estimating software and DMS, including photos and parts lists.
• Follow MAG and insurer procedures for estimating, labour rates, paint material calculation and approval limits.
• Process accident repair files for insurance and cash customers, ensuring photos, reports and approvals are complete before work starts.
• Inspect accident vehicles on arrival to identify visible and hidden damage, and flag suspected structural or safety issues to the workshop.
• Prepare accurate quotations covering parts (from the electronic parts catalogue), labour hours, paint and materials, and issue supplementary estimates when hidden damage is found.
• Work with service advisors, the workshop and insurance surveyors to agree estimates and resolve differences quickly.

Education

Technical institute diploma in automotive or mechanics.

Experience

2-4 years of experience in body & paint repair or estimating.

Skill

• Numerical Skills
• Attention to Detail
• Insurance Principles and Practice
• Claims Handling
• Document Management
• Reporting
• Planning and Organizing
• Verbal Communication
• Computer Skills
• Account/Client Management

Competencies

Customer Focus: Building strong customer relationships and delivering customer-centric solutions.

Ensures Accountability: Holding self and others accountable to meet commitments.

Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.

Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations.

Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.

Platform Hashtag

#LI-HH1