Estonian-Speaking Solutions Consultant/ Sofia,Bulgaria
Summary
Estonian-speaking Solutions Consultant providing customer support in Sofia, Bulgaria: handling phone, email, and chat inquiries about accounts, payments, and digital services, documenting interactions and escalating complex cases. Requires C1 Estonian and B2 English, with relocation to Sofia supported and a gross salary of €1,535/month.
Estonian-Speaking Solutions Consultant
Location: Sofia, Bulgaria
We are currently hiring Estonian-Speaking Solutions Consultants to join an international team in Sofia, Bulgaria. This is an excellent opportunity to build your career in customer support while working in a dynamic, multicultural environment with relocation support provided.
What You Will Do
- Provide customer support via phone, email, and chat.
- Assist customers with account, payment, and digital service inquiries.
- Resolve non-technical troubleshooting issues.
- Document customer interactions accurately using internal systems.
- Escalate complex cases when required while ensuring excellent customer satisfaction.
Requirements
- Estonian communication skills (C1) required.
- Good English communication skills (B2) required.
- Strong communication and problem-solving skills.
- Good computer skills and attention to detail.
- Previous customer service experience is an advantage but not mandatory.
- Willingness to work rotational shifts (Monday–Sunday, 09:00–17:00).
What We Offer
- Gross salary: €1,535 per month
- €1,500 gross relocation bonus (paid in two instalments)
- 21 days of company-provided accommodation upon arrival
- Assistance with finding long-term accommodation
- Comprehensive 3-week on-site training
- Career development opportunities within an international company
- Supportive and multicultural work environment
If you are interested in joining an international team in Sofia, we would be happy to hear from you.
Please apply only if you are willing to relocate to Sofia, Bulgaria.