EU Sales, Finance & Customer Service Coordinator (m/f/d)

DHL Express - a company that connects people!

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No.1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. Start YOUR career with DHL today…

We are looking for an EU Sales, Finance, Customer Service Coordinator (m/f/d) based in Bonn, Germany.

How will you contribute to the success of DHL?

As EU Sales, Finance & Customer Service Coordinator (m/f/d), you will play a key role in supporting the European leadership teams and ensuring the smooth execution of administrative, organizational, and coordination activities across the functions. You will act as a trusted partner, enabling leaders and teams to focus on strategic priorities while ensuring efficient day-to-day operations.

• Provide comprehensive administrative and organizational support to European leadership teams, ensuring smooth day-to-day operations and enabling focus on strategic priorities.
• Manage complex calendars, coordinate meetings, appointments, travel arrangements, and business expenses, while ensuring efficient planning and use of resources.
• Organize and facilitate leadership meetings, workshops, boards, and committees, including agenda preparation, logistics, documentation, meeting minutes, action tracking, and follow-up.
• Prepare, coordinate, and review presentations, reports, communications, and other business documents, ensuring a high level of accuracy, professionalism, and attention to detail.
• Coordinate cross-functional activities across Sales, Finance, and Customer Service teams, including regular business reviews, leadership meetings, budget planning support, and the administration of travel and expense budgets.
• Plan and deliver conferences, leadership events, workshops, and team meetings across Europe, including venue selection, supplier management, participant communication, accommodation and travel logistics, agenda coordination, budget management, and post-event follow-up.
• Drive continuous improvement of administrative processes and ways of working, maintain organizational records and information, support employee engagement initiatives, and take ownership of additional projects and responsibilities as required.

Do you have what it takes?

• Bachelor’s degree or higher, or an equivalent qualification
• Fluent English language skills, both written and spoken. An additional EU language is an advantage.
• Proven experience in administrative and assistant functions, ideally supporting senior executives.
• Experience in organizing events in Germany and Europe.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

Please submit your application along with your CV and a copy of your highest educational degree (e.g., Bachelor’s, Master’s, or MBA certificate).

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

DHL Express European Head Office

DHL Global Management GmbH

Fritz-Erler-Strasse 5

53113 Bonn