EU/US Market BD & Customer Success 歐美市場開發與客戶關係專案管理師 (儲備幹部)

Position Overview:

We are seeking a dynamic and results-driven Business Development Manager to join our team. The successful candidate will be responsible for managing client relationships, driving customer development, and enhancing customer satisfaction through exceptional service. This role involves strategic planning and execution based on market trends, with a focus on achieving sales goals and expanding our market presence.

Key Responsibilities:

Client Relationship Management:

Conduct regular client visits to establish and maintain strong, interactive relationships.
Strategically plan product proposals based on market trends and customer needs.
Customer Development and Market Expansion:

Identify and develop potential clients to meet sales targets.
Expand the market by identifying and approaching new customers.
After-Sales Service and Customer Consultation:

Address and resolve customer issues to enhance overall satisfaction.
Handle transaction discrepancies and effectively manage customer complaints.
Additional Responsibilities:

Maintain stable relationships with distributor clients through regular visits.
Manage domestic business engagements and order processing.
Prepare product quotations, conduct product presentations, and oversee accounts receivable.
Promote business development by communicating key company information, events, and products.
Provide after-sales service, ensuring customer problems are addressed thoroughly.
Conduct product marketing, analyze product features, and offer purchasing recommendations.
Monitor and report on unusual transaction patterns and address customer complaints appropriately.
Perform real-time market analysis and feedback collection to inform strategy.
Oversee internal company processes and maintain performance metrics.
Qualifications:

Bachelor's degree in Business Administration, Marketing, or a related field.
Proven experience in business development, sales, or client management.
Excellent interpersonal, communication, and negotiation skills.
Strong analytical skills with the ability to identify market opportunities.
Customer-focused with a commitment to delivering exceptional service.

Proficiency in relevant software and tools for managing client relationships and performance tracking.
Join our team and contribute to our growth by building lasting client partnerships and driving market success!

To apply, please submit your resume and a cover letter detailing your experience in business development and customer relationship management.

職位概述：
我們正在尋找一位充滿活力且以結果為導向的業務發展經理加入我們的團隊。成功的候選人將負責管理客戶關係、推動客戶開發，並通過卓越的服務提升客戶滿意度。此職位需要根據市場趨勢進行戰略規劃和執行，專注於達成銷售目標和擴展市場影響力。

主要職責：

客戶關係管理：

定期拜訪客戶，建立並維持良好的互動關係。
根據市場趨勢，規劃商品進行提案，以滿足客戶需求。
客戶開發與市場拓展：

識別並開發潛在客戶，以達成業績目標。
開拓市場，尋找並聯繫陌生客戶。
售後服務與客戶諮詢：

解決客戶問題，提升整體客戶滿意度。
處理交易異常情況，有效管理客戶投訴。
其他職責：

定期拜訪經銷客戶，維持穩定的客戶關係。
負責國內業務接洽及訂單處理。
處理產品報價、產品展示並跟進帳款回收事宜。
推動業務發展，傳達並說明公司各項業務的重要訊息、活動及產品。
提供完善的售後服務，徹底解決客戶問題。
進行產品行銷，分析產品特性，提供購買建議。
察覺客戶交易之異常狀況，並負責處理客訴問題。
實時進行市場狀況分析，收集反饋以調整策略。
監控公司內部流程，掌握業績狀況。
資格要求：

商業管理、市場營銷或相關領域的學士學位。
具備業務發展、銷售或客戶管理的相關經驗。
優秀的人際交往、溝通和談判能力。
具備強大的分析能力，能夠識別市場機會。
以客戶為中心，有提供卓越服務的承諾。
熟練運用相關軟體和工具以管理客戶關係和業績追蹤。

加入我們的團隊，為我們的成長貢獻力量，建立持久的客戶夥伴關係，推動市場成功！