EUC Support

Job Title :L2 EUD Engineer

Location :Bangalore

Experience Level :5-6 years

Must-Have Skills

L2 Collaboration & EUC Support Engineer Must Have Skills
Microsoft Intune Administration L1 level
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
Windows 10/11 Troubleshooting & Administration
SCCM / MECM Administration
Azure AD (Entra ID) & Active Directory
Device Compliance & Endpoint Management
Patch Management & Software Deployment
Microsoft Defender / Endpoint Security
Mobile Device Management (MDM)
Teams Rooms & Meeting Room AV Support
Printer & Print Management
ServiceNow Incident & Request Management
Hardware Troubleshooting (Laptop/Desktop/Peripheral)
Asset Management & CMDB Management
Basic PowerShell Scripting
Joiner, Mover & Leaver (JML) Process
IMAC (Install, Move, Add, Change) Activities
Remote Support & User Support
ITIL Foundation Knowledge
Vendor & OEM Coordination

Nice-to-Have Skills

Remote Desktop Support