Evening Front Desk
At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members.
Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.
Primary Responsibilities:
As the Resident Concierge, you’re the first person prospects and residents meet when they come home. You take ownership and pride in creating stellar first impressions and building ongoing positive relationships. Your natural ability to strike up a conversation and make people feel “at home” is what enables you to excel. You enjoy personalizing every interaction. That’s why you know the names and favorite things of all of your customers (including the four-legged ones).
As the Evening Concierge (Front Desk), your primary responsibilities include:
- Schedule of Monday - Friday 3pm - 11pm
- Solving problems and providing timely assistance to residents and prospects with care
- Event planning - executing meaningful events and activities that engage residents and foster a sense of community
- Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
- Generating awareness, interest and excitement via social media
- Encouraging happy customers to share the love by writing reviews on social networking sites
- Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
- Working weekends or evenings depending on the shift
What You Bring to Us:
- 2+ years’ experience in a hospitality, retail, travel or hotel environment
- Outstanding communication skills, both written and verbal
- A sharp professional appearance
- Competent with various software, apps and computer programs
- An eye for detail and a knack for anticipating a customer’s needs
- A customer-focused mentality
- Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)
This position is eligible for additional bonus opportunities.
- Competitive compensation.
- Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
- Paid leave. We provide 20 days of paid time off plus holidays.
- Retirement planning. We offer a 401k program with a company match.
- Tuition reimbursement. Plus, many other programs to support career development and growth.
- A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.
Bozzuto is proudly an Equal Opportunity Employer.
Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions.
As published by greenhouse · 25 questions · 4 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (11)
- Preferred First Name optional
- Please provide your address in the format below: 123 Main St.
- Please provide your address in the format below Apt/Suite: ### optional
- Please provide your City.
- Please provide your Zip Code.
- Have you held prior employment or completed education under another name? If yes, please indicate the other names used.
- Are you a former Bozzuto employee? If so, in what capacity?
- Are you currently a resident of a Bozzuto community? If yes, please provide the name of your community. If no, type N/A.
- If you chose "Referral by Bozzuto Employee" or "Referral by Bozzuto Resident," enter the full name of the referring person (one name only). Otherwise, type N/A.
- LinkedIn Profile optional
- What is your expectation regarding compensation? Please provide a numerical value.
Pick from a list (10)
- Please provide your State.
- If you provided a phone number, do you consent to receive follow up communication via text message (or SMS message) regarding your application status? You can always reply STOP to opt out.
- Are you at least 18 years of age?
- How did you hear about us?
- Are you able to perform the physical requirements of the job, with or without an accommodation?
- Which shift(s) are you available to work for full time employment? Select all that apply.
- Do you have experience in hospitality, retail, restaurant or customer service?
- In some jurisdictions, it is necessary to either deactivate your real estate license or hang it with our broker. If you have an active license, are you willing to do this?
- Privacy Notice
- Acknowledgement for Employment Application
Written answers (4)
- Are you legally eligible to work for any company within the US? If no, please explain.
- Will you now, or in the future, require sponsorship to legally work in the U.S.? If yes, please explain.
- Have you ever been terminated from a job? If yes, please provide the company name, dates of employment and reason for termination.
- Our residents love to get packages almost as much as we love delivering them. Can you stand for extended periods, bend and lift up to 25 pounds? If no, please explain or outline your required accommodation.