Evening Shift Supervisor

The Role:

The Operations Evening Shift Supervisor will provide leadership, maintain inventory and supplies by receiving, processing, and shipping customer items, and supervising staff at our high-volume Vernon Hills, IL Distribution Center.


Detailed Description:

• Lead the distribution center team to meet individual and collective goals for high productivity, low defect rates, short lead times and scale up
• Ensure the Leads and Team Members have proper access to the necessary tools and process updates to perform their assigned duties
• Direct daily activity to ensure a safe, secure, clean and fair work environment for team members
• Deliver team member training, provide performance reviews, development, and disciplinary action as appropriate
• Conduct productivity and quality audits and reconcile variances
• Coordinate materials transfers between areas
• Keep equipment operating by enforcing operating instructions; troubleshooting breakdowns; escalating technical issues
• Organize and lead focus on improved productivity levels by improving processes and the efficiency of associates' work
• Liaise with thredUP management, technical experts, suppliers, partners, and customer service representatives.
• Identify distribution center system improvements
• Plan, manage, and adjust daily workload and staffing to minimize unplanned overtime
• Ensure shift/daily/weekly workload planning and volume forecasting routines are accomplished (i.e., staffing, equipment, space)
• Anticipate productivity, personnel and resource needs and communicate to appropriate manager
• Ensure company policies are communicated, applied, and enforced (i.e., safety, accounting, operational, regulatory, and administrative)
• Maximize quality and productivity by understanding and mastering all job standards for each function, and evaluating performance variances in order to identify root cause, corrective action and training needs
• Ensure inventory integrity by timely and accurate picking, packing, shipping, and bag inventory management
• Participate in the collection of performance measurements per customer, vendor, and/or site requirements

Physical Demands:

Ability to lift/carry up to 30 lbs., push, pull wheeled clothing racks weighing up to 150 lbs., flexibly to shift between multiple workstations, and climb 5 steps. This role requires moderate physical activity such as the ability to stand and walk for long periods of time, bend down, and reach overhead.

Skills:

• Ability to deal with complexity and ambiguity
• Ability to work effectively with diverse personalities and communication styles
• Attention to detail, positive attitude, punctuality and reliability
• English language proficiency (reading, writing, presentation, and speaking)
• Understanding of Retail Merchandise life-cycle

Requirements:

• 5+ years retail, manufacturing, warehouse or other team oriented production environment or equivalent.
• 3-5 year as production Lead, Supervisor, or equivalent experience
• Education Minimum Qualifications: Associates degree or life experience equivalent
• Experience applying Lean Mfg, SixSigma or Kaizen principles
• *Competitive Compensation Package includes: Medical, Dental, Vision, 401K, Stock Options, 30% Company Discount

All your information will be kept confidential according to EEO guidelines.