Event Coordinator
Own customer (PX) education workshops and college-partner execution liaison, so clinics and events run flawlessly and generate meaningful customer and college engagement and outcomes.
Core Functions / Accountabilities
- PX Workshop Management — schedule Spring/Fall PX events; publish timelines; manage speakers/travel/hotels; ensure branded content and on-site readiness.
- College & Clinic Liaison — serve as point of contact to colleges/clinics; handle clinic training, communications, and stipend management.
- Logistics, Set-Up & Package Tracking — own end-to-end shipments (kits/booth/print), confirm deliveries.
- Registration & Marketing Coordination — coordinate with Marketing and CS to drive registration and ensure accurate attendee data; reconcile attendance vs. registration.
- Reporting & ROI — deliver post-event ROI reporting (attendance, costs, outcomes) and share survey insights with leadership within SLA.
Measurables (Scorecard)
- PX attendance targets achieved by season
- 100% stipend/liaison requests processed on time
- Zero missed shipments; all events pass setup checklist
- Registration/attendance reconciliation within 48 hours post-event
- ROI reports delivered within 1 week post-event with insights and actions
Key Responsibilities
- Coordinate PX workshop speakers, travelers, and eligible customer travel; manage hotel negotiations and meeting-space needs.
- Collect final slide decks; confirm required slides/tools are included; support on-site AV and timing/run-of-show.
- Execute customer-outreach efforts (calling radius, surveys, scripts) with Posture Specialists; prepare name tags and workshop kits per SOP.
- Serve as College Liaison POC (account questions, Grad Pack orders, product guidance).
- Summarize post-workshop survey results; track trends and present recommendations.
- Ensure each event adheres to company brand standards and provide feedback to event management, speakers and travelers.