Event Coordinator- Park North

Primary Job Duties:
• Answering phones and answering questions about the facility and booking events
• Complete Birthday/Group reservation bookings per script and booking guidelines
• Greeting and assisting all walk in party inquiries
• Giving tours to potential parties and groups
• Being knowledgeable of all aspects of the park and answering questions accordingly
• Being knowledgeable of the party packages and program to accurately translate information to guests
• Maintaining logs accurately
• Calling past parties and trying to get them to rebook.
• Communicating with staff about special needs of parties
• Assisting the party/group manager with all parties on the day of the event • Assist with creating event summaries and creating care packages with relevant materials for events (wristbands, play cards, drink tickets, decorations, etc..)
• Maintaining cleanliness of the party office
• Understanding the cash out process and having the ability to properly cash out a party
• Assist as needed in other areas as requested by a lead or manager
• Maintain uniform standards and a professional appearance