Catering Event Manager
Description
The Catering Event Manager is responsible for the on-site execution of full-service catering events, ensuring exceptional guest experience, adherence to event details, and effective leadership of event staff. This role serves as the primary point of contact for clients during events and is empowered to make real-time decisions to ensure success.
Essential Functions:
· Serve as on-site lead for assigned events, representing the company professionally at all times
· Review and execute all event details per Banquet Event Orders (BEOs), timelines, and floor plans
· Coordinate event setup, service flow, and breakdown for event execution accuracy
· Supervise and lead service staff, bartenders, and support team members, encouraging them to perform job duties with the
highest degree of professionalism
· Communicate with culinary, sales, and logistics teams before and after events
· Manage client expectations and handle requests or concerns on-site to the client’s satisfaction
· Resolve issues calmly and efficiently during live service
· Ensure compliance with food safety, alcohol service, and company standards
· Oversee rental inventory, equipment, and return procedures
· Complete post-event reports, feedback, and incident documentation as required prior to the end of each shift
· Must have and maintain a 5-year clean driving record as well as an active driver’s license
· Must be able to drive fleet vehicles