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tas-hyatt.taleo.net/10780

Event Planning Manager | Incentive Plan & Relocation Benefits Offered

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Thompson Dallas, located in The National - Downtown Dallas’ premier luxury destination - brings together world-class design, culinary excellence, and personalized hospitality. Recognized on Conde Nast Traveler’s 2021 Hot List, our 51-story tower features 219 guestrooms (including 52 suites), three signature dining concepts, a boutique spa, and a two-acre 9th-floor pool deck with sweeping skyline views. With over 16,000 square feet of event space, including the stunning National Ballroom, Thompson Dallas is where unforgettable experiences are crafted.

  • Serve as the point of contact for groups and local event clients before, during, and after events to ensure exceptional service and communication.
  • Review contracts, coordinate event logistics, and oversee group room blocks, catering, audiovisual, and billing details.
  • Anticipate client needs, resolve issues quickly, and provide creative solutions to enhance the guest experience.
  • Partner with hotel teams—including Banquets, Culinary, Housekeeping, Reservations, and AV—to deliver seamless execution.
  • Maintain accurate forecasts, event documentation, and revenue integrity across meeting space, guestrooms, and F&B.
  • Upsell products, services, and enhancements to maximize revenue per attendee.
  • Manage existing accounts while proactively soliciting re-bookings and future business opportunities.
  • Conduct site inspections, attend pre-con meetings, and ensure meeting spaces are prepared to client specifications.
  • Build strong vendor and planner relationships to support successful event delivery.
  • All other duties as assigned by leadership

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