Event Security Guard-Part-Time
Summary
The Event Security Guard provides safety and customer service for patrons at Omaha Performing Arts venues by monitoring entrances, checking bags, scanning tickets, and assisting with emergency procedures.
As front-line representatives of Omaha Performing Arts, the Event Security team provides exceptional customer service and ensures every patron has a safe, positive, and enjoyable experience while attending events at Steelhouse Omaha, Holland Performing Arts Center, Orpheum, and Tenaska Center. The Security team performs a variety of duties while adhering to O-pa Core Values of Collaboration, Trust, Integrity, and Inclusion.
Position Duties and Responsibilities:
- Operate walkthrough magnetometers, inspect any bags entering the facility, and ensure prohibited items do not make it inside the facility
- Scan several different ticket types and direct any guests with ticketing issues to the management team OR a box office representative at Steelhouse
- Promote upgraded experience opportunities to guests as they enter the facility
- Help patrons navigate the building by being familiar with key locations within the facility
- Perform ID checks and wristband patrons wanting to purchase alcohol as needed per event.
- Monitor exit doors to prevent reentry and alcoholic beverages from leaving the venue
- Work with other departments on closing procedures to ensure the building is clean, orderly and ready for the next event.
- As a representative of O-pa, required to adhere to organizational policies, including Harassment Policy, Drug & Alcohol Policy, and Tobacco-Free Workplace Policy.
- Play a leading role in emergency situations. Following training procedures to guide patrons to designated areas for shelter and evacuations.
- Other duties as assigned