Event Parking Attendant - Nashville, TN

Job Title: Event Parking AttendantSchedule: Part-TimeStatus: Non-ExemptCompensation: Hourly base (Rates can vary by market
Position SummaryThe Event Parking Attendant is responsible for safely and efficiently directing vehicles, managing traffic flow, and providing exceptional customer service to guests arriving at and departing from stadiums, arenas, festivals, and special events. This role helps maximize parking capacity while maintaining a safe environment for guests, pedestrians, and fellow team members.
Essential Duties & Responsibilities

Greet guests in a friendly, professional, and welcoming manner.
Direct vehicles into designated parking areas using hand signals and verbal instructions.
Manage traffic flow entering and exiting parking facilities or event grounds.
Monitor parking areas to maximize space utilization and maintain organized parking patterns.
Assist guests in locating available parking spaces and venue entrances.
Provide directions and answer questions regarding event locations, parking procedures, and exits.
Maintain clear access for emergency vehicles and pedestrian walkways.
Observe and report accidents, hazards, suspicious activity, or unsafe conditions to supervisors.
Follow all safety procedures, company policies, and traffic control plans.
Communicate effectively with supervisors, event staff, law enforcement, and fellow attendants.
Assist with opening and closing parking operations, including placement and removal of cones, barricades, signs, and equipment.
Remain alert and professional while working in high-volume and fast-paced environments.
Perform other duties as assigned.

Qualifications

Excellent customer service and communication skills.
Ability to work outdoors in various weather conditions, including heat, cold, rain, and wind.
Ability to stand and walk for extended periods (8–12 hours).
Ability to lift, carry, push, or pull up to 25 pounds.
Ability to remain calm and make sound decisions during high-traffic situations.
Reliable transportation and punctual attendance.
Previous parking, traffic control, security, or event experience is preferred but not required.

Work Environment

Outdoor stadiums, sports venues, concert venues, fairgrounds, and open-field parking lots.
Fast-paced environment with large crowds and continuous vehicle traffic.
Evening, weekend, holiday, and overtime hours are frequently required based on event schedules.

Physical Requirements

Stand, walk, bend, and reach for extended periods.
Work safely around moving vehicles and large pedestrian crowds.
Maintain awareness of surroundings at all times.
Ability to communicate clearly using voice, radios, and hand signals.

Key Skills

Customer Service
Traffic Control
Parking Operations
Safety Awareness
Communication
Teamwork
Problem Solving
Situational Awareness
Dependability

Professionalism

Knowledge, Skills, and AbilitiesCompetency/Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/ExperienceHigh school diploma or general education degree (GED); Customer service experience preferred; customer service attitude and a willing, helpful demeanor is mandatory. Certificates and LicensesA valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position. Hospitality, Customer Service and CommunicationProvide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members. Organizational Support and AdaptabilityFollow company policies and procedures. Adapt to changing work environments and manage competing demands effectively while handling unexpected situations with flexibility and professionalism. Dependability and SafetyDemonstrates dependability by following instructions, maintaining work schedules, and ensuring timely task completion. They adhere to safety procedures, take appropriate action when needed, and report unsafe conditions, while properly using and maintaining equipment to ensure workplace efficiency and safety. Physical Demands and Work EnvironmentThis role requires stamina to stand, walk, and lift up to 50 lbs. for extended periods, often in varied weather conditions. Team members must maintain a professional appearance and adhere to uniform and grooming standards. Flexibility to work nights, weekends, and holidays is essential to support guest needs and hotel operations. Work takes place in both indoor and outdoor environments, including on-site parking facilities and corporate settings. Team members regularly collaborate with colleagues, vendors, and clients, use computers, communicate by phone, and operate in environments that may be noisy and include moving vehicles and exposure to the elements. Cell Phone UseEmployee may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy. Pay TransparencyPMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and Benefits• Health Benefits – Medical, vision and dental insurance – Upon eligibility• 401K – Upon eligibility• Supplemental Insurance – Life insurance and critical illness• Bonus opportunities• Internal leadership development program• Paid time off• Paid training• Tuition assistance through Bellevue University – Up to $5,250 per year• Nationwide discounts through Perks at Work• Military friendly employer Employee at WillEmployment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies. Fair Labor Standards Act (FLSA)This position is classified as non-exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are is eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location. PMC is compliant with all state workman’s compensation laws. Employee LeavePMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) StatementParking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
ADA and Equal Employment Opportunity (EEO) ComplianceParking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.