Event Server

El Encanto is searching for professional event service staff members to join our team for our event season beginning this fall! As an event server, you will play a vital role in creating memorable experiences for our guests.

This position requires a high level of professionalism, attention to detail, reliability, and ability to take direction quickly and effectively, to name a few!

This is a part time event based position that makes a great second job or source of supplemental income without a considerable scheduling commitment! Great pay including hourly base + tips!

El Encanto is a Mexican-inspired restaurant and enchanting wedding & event venue with locations in Cave Creek, Desert Hills and Fountain Hills. From engagement parties and rehearsal dinners to day-of ceremonies, receptions and corporate events, El Encanto welcomes all kinds of nuptial occasions. The venue exudes a sense of authenticity through classic Mission-style architecture, Mexican decor, and intricate furnishings. El Encanto provides all catering and beverages in house and the event staff is expected to set up the space, serve food & drinks and clean up following the event.

Primary Event Server Duties Include:

• Promote, work, and act in a manner consistent with the mission of El Encanto Restaurants and our Core Values.
• Set up tables and chairs with clean linens, napkins, glassware, silverware or other supplies as directed in the banquet sheet provided by manager.
• Set up Steam tables and Chafing Dishes
• Polish glassware & flatware
• Communicate with manager or banquet captain to ensure that all set up and food is prepared at least 30 minutes prior to event start time.
• Maintain a high level of cleanliness and awareness of sanitary practices.
• Anticipate guests' needs and exceed customer service expectations.
• Maintain composure in a fast-paced environment.
• Relay important information about orders, allergies, and special requests to the appropriate person.
• Adhere to uniform standards which consist of black dress shoes, black dress pants (No jeans or cargo pants), and a white button down. Black vest will be provided. All uniforms must be CLEAN and PRESSED.
• Enhance attendees experience without intruding on their experience
• Transport Prepared Food from Hot boxes and/or line to buffet line
• Recipe knowledge of items being served to ensure guests questions can be answered correctly
• Neatly and efficiently "dish" items to guest from buffet/chafing dishes
• Thoroughly utilize Event checklists to ensure that standards are being met
• Complete Set up at least 30 minutes prior to scheduled event
• Work as a TEAM!

Qualifications Include:

• Knowledge of proper service etiquette
• Knowledge and experience of state and federal liquor laws, i.e., alcohol is not served to minors or intoxicated people
• Ability to bend and lift to at least 50 pounds
• Capable of staying on feet for the entire shift which can be up to 10 hours
• Excellent time management and the ability to prioritize tasks
• Positive attitude and teamwork skills
• Effective communication, both written and verbal
• Extreme attention to detail and quality
• Ability to follow verbal directions in a fast-paced and dynamic environment

Requirements:

• Weekend availability
• Must be flexible regarding scheduling based on business demands
• Reliable transportation
• Punctual
• Minimum of 1 year of banquet serving experience