Event Server- On Call

El Capitan Hotel is hiring an On-Call Event Server!!!

EL CAPITAN HOTEL

A luxurious translation of a road trip pit stop, El Capitan Hotel is a boutique hotel in downtown Merced, California. On the road to Yosemite, the hotel features 114 guest rooms, a historic theater, and four distinct dining experiences, all reflective of the surrounding Central Valley community.

ESSENTIAL FUNCTIONS + RESPONSIBILITIES
● Adhere to all standards of operations, policies and procedures, manuals, training material, memos, and
verbal instruction
● Review BEO’s and connect with the Banquet Manager/Captain for menu details and special instructions
● Ensure event space is set up and the correct equipment is in place as required
● Assist in event preparation by setting up tables, place settings, buffets, bar supplies, etc.
● Greet all guests in close proximity and make each feel important by providing a genuine welcome
● Prepare and serve beverages during the event; check guests identification to verify minimum age
requirements for consumption of alcoholic beverages
● Maintain open communication with kitchen staff, informing them immediately of any requested changes
● Serve guests in a warm, courteous, professional, and efficient manner and always follow up on any
requests
● Ensure quality and presentation of food before serving and see to each guest’s special needs, including
any allergies or dietary restrictions
● Promptly and quietly remove dirty dishes from tables as guests finish courses and take them to the dish
room for cleaning
● Clean up after the event: re-set tables, return any equipment, sweep, mop, etc. as needed
● Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and
apply corrective measures when necessary
● Ensure open lines of communication with all departments and management via email, logbooks,
meetings, etc. to ensure all needs of the outlet are met
● Maintain a high level of cleanliness, sanitation, and safety in the work area
● Ensure that all equipment is maintained in good, safe working condition
● Maintain an increased awareness of safety issues throughout the property and keep abreast of safety and
emergency procedures and OSHA requirements
● Be available to fill in as needed to ensure the efficient operation of the outlet as directed by the outlet
manager
● Attend relevant meetings as directed