Event Technology Manager
Event Technology ManagerBuilding Exceptional Experiences Through Technology
Built on the exceptional foundations of six leading event and community brands, techoraco has been connecting leaders in fibre, towers, data centres and markets for over 25 years. With this heritage at our core, we are dedicated to using our strength, expertise, scale and standing to drive forward the most efficient and the most effective marketplaces across digital infrastructure and technology.
Our Event Technology shapes the digital experience of every attendee - from registration to networking, awards submissions to onsite engagement. We leverage technology platforms to ensure seamless, scalable and data‑driven experiences.
We’re seeking an Event Technology Manager who combines platform expertise, operational excellence, product‑minded thinking and strong data acumen to drive the next evolution of techoraco’s event technology stack.
What You Will Do
1. End‑to‑End Platform Delivery
Own the full lifecycle of event tech delivery across registration, networking platforms, awards, engagement tools and data workflows
Act as the operational point of contact for event technology across the business
Guide stakeholders through discovery, configuration, testing and onsite execution
2. Registration Build & Management
Build multi‑path registration sites including pricing, discounts, tax rules, conditional flows and confirmation logic
Support with configuration check‑in, kiosks, devices and badge printing
Manage tesing cycles, launch approvals and continuous optimisation of registration processes
3. Networking Platform Configuration & Delivery
Lead full networking platform setup including data structures, custom fields, groups, sponsor entitlements, meeting locations and notifications
Provide strategic configuration guidance to maximise attendee interaction, meetings and sponsor value
Manage data imports, mapping, ETL and session integrations
Oversee testing, troubleshooting and cross‑functional communications
Support onsite delivery of networking, scanning, agenda updates and sponsor support
4. Awards Management Ownership
Build and operate awards programmes end‑to‑end: categories, submissions, scoring logic, judging panels, automated comms and ceremony outputs
Prepare shortlists, scoring summaries, winner exports and content for show production
Integrate awards outputs with event websites, registration platforms and internal workflows
5. Cross‑Functional Project Management
Coordinate project timelines, dependencies, deliverables and risks with Marketing, Ops, Production, Customer Services and Sales
Manage scope, prevent scope creep and raise SOW changes where needed
Provide clear documentation, versioning, meeting notes and stakeholder updates
6. Onsite Technology Execution
Lead onsite technology delivery across badge printing, scanning, kiosks, devices and networking checks
Support live troubleshooting, updates, notifications, scanning and real‑time analytics
7. Technical Troubleshooting & Vendor Management
Triage issues across event tech stack
Raise and manage support tickets and escalations
Recommend platform or workflow enhancements to internal teams and vendors
8. Process, Governance & Training
Maintain SOPs, playbooks, naming conventions, templates and best‑practice documentation
Train and mentor colleagues on all event technology platforms and workflows
Drive continuous improvement
9. Product Ownership & Technology Evolution
Work closely with the Director of Technology to assess, evaluate and select new technology platforms that enhance attendee experience, operational efficiency and commercial outcomes
Act as the internal product owner for the event technology toolset - shaping requirements, defining workflows, and championing best practice across techoraco
Conduct competitive analysis, platform comparisons and pilot evaluations for emerging tools (AI, networking, onsite tech, awards, content, lead retrieval and beyond)
Capture business needs from Marketing, Sales, Production and Ops, translating them into platform requirements and enhancements
Advocate internally for technology improvements that reduce risk, streamline delivery and drive measurable customer value
What We Are Looking For
Experience
4+ years in Event Technology, Digital Event Delivery, Registration, Project Management or similar
Advanced, hands‑on experience with registration platforms (Cvent would be beneficial)
Proven experience configuring and supporting Grip or similar mobile app platforms
Experience with an Awards Management tool (AwardForce, Evessio, Sessionboard, etc.)
Experience working with CRM/ERP systems
Background delivering multiple concurrent events and complex digital workflows
Technical Skills
Understanding of platform data structures, ETL logic and integrations
Problem‑solving approach to technical investigations
Bonus: HTML/CSS, API familiarity or platform integration experience
Professional Skills
Excellent communication and stakeholder management across technical and non‑technical teams
Comfortable challenging assumptions, managing scope and saying “no” when required
Highly organised, self‑driven and detail‑obsessed
Strong project management and cross‑functional coordination abilities
Willingness to travel internationally and support onsite delivery