Events Coordinator

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose\: to care for people so they can be their best.

Located in the heart of Yorkville, Park Hyatt Toronto offers sophisticated luxury, exceptional culinary experiences, and intuitive service in one of the city's most iconic destinations. With striking architecture, thoughtfully designed spaces, and a commitment to personalized hospitality, we create memorable experiences for our guests while providing meaningful opportunities for our colleagues to grow and thrive.

Why should you work at the Park Hyatt Toronto?

· Complimentary meal during shift

· Paid medical days and paid personal days

· Employer RRSP Matching Contributions

· Complimentary hotel nights and discounts at Hyatt properties around the world

· Extended Health and Dental benefits for you and your dependents 30 days after joining

· Tuition reimbursement program

· Great Place to Work® Certified (2023, 2024, 2025)

SUMMARY

About the Role – Event Coordinator

Salary Range ($50,000-$60,000)

This position is responsible for providing administrative support to and working closely with a team of Event Managers. Duties of this position include but are not limited to maintaining calendars/meetings schedules, coordinating client arrivals, assisting in detailing event orders, coordinating with internal operations in preparations for groups, and managing group accommodations for Event Managers. The ideal candidate has a friendly demeanor, prior hotel or event experience, the ability to learn new computer programs, can multitask and complete projects in a timely manner. This person should demonstrate exceptional customer service and problem solving skills. Organizational skills, computer proficiency, and communication skills are a must.

Key Responsibilities

· Administrative support to the Event Planning Team

· Answering phones while in the office and providing guidance to clients on behalf of Event Planning Team

· Organizing internal bookings

· Assist with group resumes, event orders and floor plans as needed

· Positive collaboration with hotel departments and vendors

· Generating reports as needed

· Coordinate VIP arrivals, amenities, and special requests related to events and group business

· Assist with event billing, final account reconciliation, and post-event follow-up

· Effective management of small guestroom blocks including the understanding of group’s history and pick up performance with guidance from managers

· Build strong relationships with clients to encourage repeat business and enhance guest satisfaction

· Support hotel initiatives

· Educating customers about Hyatt’s Together by Hyatt program