Events Coordinator

JOB.TITLE Full-time Temporary opportunity to 8 October 2027, with possibility of extension or conversion to ongoing position. Salary: Clerk 5/6 - $102,936 – $113,579 + superannuation and leave loading Hybrid, principally in-office location at McKell Building, Sydney NSW 2000 This role is in the Stakeholder Engagement and Events team within the Media and Stakeholder Communications directorate. This is an exciting opportunity to join the Stakeholder Engagement and Events team at the Department of Customer Service (DCS). Support and coordinate a range of event-related activities and stakeholder engagement services including preparation of presentation materials, stakeholder information, issues management and digital strategies. We’re looking for an organised, proactive and experienced Event Coordinator to support the Stakeholder Engagement and Events team within the Media and Stakeholder Communications directorate. This temporary opportunity offers the chance to play a key role in delivering impactful external-audience-facing events to support DCS and NSW Government priorities. In this role, you will work in a high-performing team and coordinate multiple concurrent events. You will collaborate with diverse stakeholders to develop communication materials, manage issues and deliver high quality in-person, hybrid and online events. You will leverage technical platforms including Swift Digital, Slido, MS Teams, Salesforce and other engagement tools to support seamless event coordination and communication. To be successful in this role you will demonstrate: strong organisational and event coordination skills experience in managing diverse stakeholders with professionalism and clarity ability to work independently and in a team environment while meeting multiple deadlines and priorities attention to detail and commitment to polished, accurate communications experience with event delivery tools including Swift Digital, Slido, MS Teams and virtual event platforms flexibility, resilience and a collaborative mindset. Key accountabilities: Plan, coordinate, and deliver in-person, online and hybrid events for a variety of internal stakeholders to support organisational priorities. Develop and deliver polished event briefs, video presentation content and communications that effectively convey key messages across multiple channels. Liaise with internal stakeholders to understand event objectives, logistics and content requirements, ensuring alignment with business outcomes. Manage multiple events simultaneously, balancing competing deadlines, changing priorities and short turnaround times. Use digital engagement tools (including Swift Digital, Slido, MS Teams, Salesforce and other platforms) to support event registration, live audience engagement and reporting. Prepare and maintain operational resources, including event day folders, staff briefs, run sheets and supporting materials. Coordinate communication collateral and stakeholder information to meet engagement needs and ensure quality and consistency. Update dashboards and reports, evaluate communications and events to inform continuous improvement. Develop guidelines and protocols for communication materials, ensuring compliance with organisational standards and accessibility requirements. Collaborate with internal teams, including communications, design, technology and business areas to support seamless service delivery.