Events & Outreach Support

About the Role

We are looking for an Engagement & Operations Support Officer to support outreach, events, customer service, and operationalactivities for a national cultural initiative. The role involves engaging thepublic and partners, supporting roadshows and events, handling enquiries,coordinating stakeholders, and providing administrative support to ensuresmooth programme delivery.

Key Responsibilities

• Support public outreach and engagement activities to increase awareness and participation.
• Assist in organising roadshows, community events, and on-ground activations.
• Coordinate with community groups, partners, and internal teams.
• Handle customer enquiries and provide timely support through phone, email, or helpdesk channels.
• Support event logistics, registrations, and operational processes.
• Maintain records, prepare reports, and ensure proper documentation.
• Assist with developing and following operational procedures (SOPs).
• Provide administrative and meeting coordination support.
• Monitor feedback and support continuous service improvements.

Requirements

• Interest in Arts Management, Communications, Public Policy, or related fields
• Experience in project coordination, programme support, or administration is an advantage
• Strong organisational skills with good attention to detail
• Good written and verbal communication skills
• Able to work well with different stakeholders and teams
• Proficient in Microsoft Office applications and digital communication tools
• Able to multitask and adapt in a fast-paced environment
• Strong interpersonal and relationship-building skills
• Positive team player with good problem-solving abilities

Other Information

• Location: Hill Street
• Working Schedule: Mon – Thu (9am – 6.30pm), Fri (9am – 6pm)

Next Step

• Drop your resume and contact us to follow-up, or send your resume to yana.norzamry@adecco.com or wa.me/89958291
• Only shortlisted candidates will be contacted

Yana Norzamry | Personnel Registration No: R26160959 |EA Licence No.91C2918