EVENTS SERVICES EXECUTIVE

Job Responsibilities

• Provide day-to-day operational and service support to the Project Lead in managing end-to-end event execution

• Coordinate event operations, including venue arrangements, event manpower, suppliers, vendors, logistics, and on-site requirements to ensure smooth event delivery

• Provide professional service and assistance to clients, guests, participants, exhibitors, and stakeholders before, during, and after events

• Respond to event-related enquiries and requests promptly and ensure service issues are handled effectively

• Work closely with internal teams, clients, suppliers, contractors, and venue management to coordinate event requirements and timelines

• Assist in preparing event schedules, run sheets, venue layouts, floorplans, manpower plans, and operational checklists

• Coordinate and supervise event setup, registration, guest reception, event execution, crowd flow, and teardown activities

• Ensure event venues, equipment, signage, registration areas, and service points are properly prepared before event commencement

• Brief and coordinate event crews, part-time staff, promoters, ushers, volunteers, and other event manpower to ensure service standards and operational requirements are met

• Monitor event operations on-site and provide immediate support in resolving operational or service-related issues

• Liaise with venue owners and management regarding event access, operational requirements, permits, documentation, and necessary approvals

• Source, evaluate, and coordinate suppliers, vendors, equipment, manpower, transportation, and other event-related services

• Obtain quotations and identify cost-effective solutions while ensuring required service and quality standards are maintained

• Prepare and process purchase requisitions, quotations, invoices, event documents, reports, and other administrative paperwork

• Maintain accurate project records, supplier information, event documentation, and operational reports

• Assist in developing event proposals, presentations, creative concepts, and engagement ideas based on client and event requirements

• Support client presentations and communicate event plans, operational arrangements, and service requirements clearly to relevant stakeholders

• Coordinate with media partners, influencers, performers, vendors, and external partners where required for event publicity and engagement activities

• Assist with press activities, interviews, media coverage, influencer collaborations, and promotional arrangements where applicable

• Maintain clear and professional communication with clients and stakeholders throughout the event planning and execution process

• Ensure client and guest requirements are followed up accurately and delivered within agreed timelines

• Stay updated with current trends in events, entertainment, lifestyle, marketing, and social media to contribute new ideas for event experiences and audience engagement

• Perform other event operations, client servicing, and administrative duties as assigned

Job Requirements

• Minimum Diploma or Degree in Event Management, Marketing, Communications, Hospitality, Business, or a related field

• At least 2 years of relevant experience in events, hospitality, customer service, marketing, or a related industry

• Experience in event operations, client servicing, venue coordination, or on-site event management will be an advantage

• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint

• Strong communication, interpersonal, and customer service skills

• Service-oriented with the ability to handle clients, guests, suppliers, and stakeholders professionally

• Strong organizational, coordination, and problem-solving skills with good attention to detail

• Able to multitask, prioritize responsibilities, and work effectively in a fast-paced event environment

• Able to work independently as well as collaboratively within a team

• Dedicated, self-motivated, responsible, and results-driven

• Comfortable working on-site and handling operational matters during events

• Willing to work flexible hours, including weekends and public holidays, according to event schedules when required

• 6-day work week