EVS Attendant (7260)

SUMMARY:

This position is responsible for maintaining a clean and attractive appearance of the casino and other buildings owned and or operated by the Twenty-Nine Palms Band of Mission Indians in a clean, orderly, and safe manner by performing the following duties according to standard operating procedures and training standards. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
• Clean rooms, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, locker areas, employee break room (floors, walls, dust), and other assigned work areas.
• Sweep, scrub, and vacuum floors.
• Clean rugs, carpets, upholstered furniture, and draperies.
• Dust and polish metalwork, fixtures, furniture, and equipment on all surface areas. Slot machines and electric escalator.
• Empty wastebaskets and empty and clean ashtrays.
• Transport trash and waste to designated disposal area.
• Replenish restroom supplies according to anticipated need and/or schedules.
• Provide soap and paper towels to patrons during peak or busy times when necessary.
• Clean contaminated spills with appropriate cleaning materials and protective equipment.
• Disinfect lavatory, floors, and fixtures after each use.
• Transport small equipment or tools between departments as assigned by supervisor.
• Caution management regarding complaints about misuse of property.
• Communicate job issues appropriately and only based on facts.
• Clean windows and doors.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Perform any other duties that may be assigned from time to time.

SUPERVISORY RESPONSIBILITIES:

This job does not require supervisory duties.