Exclusive Operations Executive
Justlife is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky.
Do you envision shaping the future of all home services in one of the fast-growing tech startups based in Dubai?
Come onboard and dedicate yourself to becoming #everydaybetter!
Take over a key role as an Exclusive Operations Executive in
the Business & Operations - KSA department and be a part of this exciting adventure of never-ending growth and success.
What we expect from you:
- Support the KSA Exclusive Operations team by executing daily operational processes with accuracy and speed
- Handle customer interactions with empathy and professionalism, aiming to improve the overall customer experience
- Monitor and increase fulfillment rates by identifying gaps and taking proactive actions
- Track and report performance metrics such as utilization and unfulfillment, ensuring data accuracy
- Conduct outbound calls when required, following quality grading standards
- Contribute to special projects that improve efficiency and customer satisfaction
- Collaborate closely with your immediate team and team leader, keeping communication clear and timely
What we are looking for:
- 1–3 years of experience in customer support or operations
- Strong communication skills in Arabic and good proficiency in English
- Comfort working six days a week in a fast-paced environment
- High attention to detail and commitment to customer satisfaction
- Experience in the service industry (nice-to-have)
- Familiarity with CRM systems and operational tools
- Strong experience in Microsoft Office and/or Google suite tools such as Excel, Google slides etc
- Experience working in fast-growth or startup-like environments
Come onboard and dedicate yourself to becoming #everydaybetter!