Executive 2 (Pre-Sales Consultant)
This position will have the opportunity to join the exciting and expanding solution business. Responsible for implementation of proposed & designed solutions based on deep knowledge of proposing technology area / product for a high level of customer satisfaction. This role requires an individual with high level technical experience, capable of making intuitive high-level decisions for solution implementation. You will lead and be accountable for comprehensive, end-to-end implementation for Enterprise Solutions.
ACCOUNTABILITIES
Role and Responsibilities: Business Process and Operational Excellence
Adhere to follow FUJIFILM Business Innovation transition and project management.
Meets assigned targets for profitable sales growth in assigned product lines.
Take a solution products responsibility (maybe cross-functional, cross-organization, cross-service, involving 3rd parties) to propose and/or delivery to the customer.
To analyse and to qualify requirements from customer and to propose solution that meet the customer’s business requirements.
Solution presentation and documentation to customer.
Work with customer and FB teams (delivery management, delivery manager, staffing, infrastructure/tools, etc.) to handover and manage projects on schedule, within budget and with a high level of customer satisfaction.
Participates in technical discovery, kick-off meetings with customers.
Responsible to resolve and/or to propose acceptable solutions for technical issues faced during proposing and delivery of solutions/services.
Drive strategies to minimize problems related to proposed solutions.
Manage and deploy POC to customer, responsible for technical design, implement & follow-up to close POC successfully.
POSITION KNOWLEDGE AND CAPABILITIES
A detailed technical and customer-relevant understanding of all solutions provided
Ability to engage internal and external customers quickly and professionally to deliver a superlative customer experience
Continuously develop and maintain excellent skills within the business solutions domain in FBVN.
Ability of utilizing common language and a communication style tailored to the receiver’s level of understanding
Strong communication skills – spoken, written and presentation.
Strong analytical and problem-solving skills
English fluently – speaking, listening, and writing
PROFESSIONAL EXPERIENCE
• Min 1 years of experience in IT environment
• Min 1 years of experience in working as pre/post-sales role
• Experience in working in a business-to-business, large/strategic customer segment… is preferred
• Knowledge of general Computer Network, Operating Systems, Virtualization
Nice to Have Experience:
Management, implement, configuration, support of DMS/ECM, ERP, CRM, RPA
EDUCATION/ACADEMIC QUALIFICATIONS
Bachelor’s degree in computer science, or a related field, or equivalent experience
Relevant technology certifications