Executive Administrative Assistant

Position: Executive Administrative Assistant

Department: Administration

Job Summary: Provides administrative and support services to the Chief Executive Officer (CEO) and other executives, as designated.

Duties and Responsibilities (specific areas of responsibility include but are not limited to):

1. Composes, transcribes, and types correspondence, memos, reports, and other miscellaneous paperwork.
2. Prepares outgoing mail, files correspondence, reports, and departmental records in appropriate files.
3. Opens and screens incoming mail; receives and distributes facsimiles as well as photocopies printed material, as needed.
4. Places and receives telephone communications in a cordial and helpful tone of voice, taking accurate messages, and relaying them to the appropriate persons.
5. Greets visitors, ascertains nature of business, and escorts visitors to appropriate offices.
6. Schedules appointments and performs other duties that require accurate maintenance of the calendar for the CEO and anyone else the position serves.
7. Makes travel arrangements and coordinates reservations.
8. Prepares and/or issues accurate and complete departmental records and reports utilizing a variety of office equipment.
9. Interfaces with all levels of Casino employees, outside agency representatives and customers in a courteous, responsive manner.
10. Facilitates the flow of information throughout the property by attending meetings, keeping minutes, and following up on action items.
11. Serves as a resource regarding departmental activities and operations.
12. Maintains a working knowledge of Casino facilities as well as current and upcoming special events in order to advise management staff, employees, and customers.
13. Resolves customer complaints directly or refers issues to appropriate personnel for disposition.
14. Assists with arrangements for special functions on or off property.
15. Operates a variety of office equipment.
16. Works productively, even in the absence of supervision.
17. Performs work that is sensitive and requires a high level of confidentiality and professionalism.
18. Performs other job-related duties as assigned.

Knowledge, Skills, and Abilities:

1. Knowledge of modern filing and recordkeeping practices and procedures.
2. Computer proficiency with MS Office (Word, Excel, and PowerPoint).
3. Skill in English composition, grammar, spelling, and punctuation.
4. Excellent organizational, planning, and time management skills.
5. Skill in developing and maintaining good working relationships.
6. Problem solving skills and ability to work with minimal supervision.
7. Ability to effectively communicate orally and in writing.
8. Ability to perform mathematical computations pertaining to the position.
9. Ability to read and comprehend documents such as operation and maintenance instructions and procedure manuals.
10. Ability to understand and follow through on written or verbal instructions.
11. Ability to write routine reports and correspondence.
12. Ability to handle multiple tasks at once.
13. Ability to operate a variety of office equipment.
14. Ability to deal with stressful situations.
15. Ability to work under pressure and be detail oriented.

Mandatory Requirements:

1. High School diploma or GED AND four years directly related experience.
2. Computer proficiency with MSOffice (Word, Excel, and PowerPoint).
3. Demonstrated track record of integrity and confidentiality.
4. Demonstrated track record of reliability, responsiveness, and creativity.
5. Demonstrated track record working in a team environment that provides excellent customer service.
6. Must be able to work any shift, weekends, holidays, special events, and overtime, as needed.
7. Must have employment eligibility in the U.S.
8. Must be able to obtain and retain a valid gaming license.

Preferred Requirements:

1. Bilingual (English/Spanish).