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Executive Assistant

Job Description

Executive Assistant to the Director

Avana Surgical Systems Pvt Ltd · Chennai

Location Chennai, Tamil Nadu (on-site)

Reports to Director, Avana Surgical Systems

Experience Minimum 5 years as EA to a Director / CEO / Founder / Business Head

Employment Full-time, permanent

Compensation Best-in-class, aligned to experience and demonstrated capability


About Avana

Avana Surgical Systems is a leading medical device distribution business headquartered in Chennai, representing globally trusted brands including Breg Inc. (USA), Aspen Medical (USA), and Richard Wolf Spine (Germany). The company is the market leader in India for endoscopic spine therapy, with 250+ installations, and holds a strong position in orthotics.

As we enter FY27 with an aggressive growth roadmap, we are building the systems, rhythm, and leadership infrastructure to become a modern, systems-driven, AI-assisted, human-centered organization. This role sits at the centre of that transformation.

Role Summary

The Executive Assistant to the Director is a high-trust role providing direct executive support to the Director of Avana Surgical Systems. The person in this seat is the operational extension of the Director — protecting his time, driving follow-through on his commitments, preparing the material he needs to make high-quality decisions, and ensuring nothing that matters slips through the cracks.

This is not a passive secretarial role. The right person acts with initiative, communicates with senior stakeholders on the Director's behalf, delivers polished work the first time, and thinks two steps ahead of what will be needed. The role requires exceptional attention to detail, complete confidentiality, and the discipline to close loops without being chased.

Key Responsibilities

EXECUTIVE & CALENDAR MANAGEMENT

Calendar ownership: Manage the Director's calendar with judgement — prioritise appointments, protect deep-work / Maker's Time blocks (early morning 3.5-hour block), resolve scheduling conflicts independently.

Travel & logistics: End-to-end travel planning including flights, hotels, ground transport, visas, and expense reconciliation for domestic and international travel (including principal visits — Breg, Aspen Medical, Richard Wolf Spine).

Meeting preparation: Prepare pre-read packs, agendas, briefing notes, and background research for the Director's meetings. Ensure he walks into every meeting fully prepared.

Correspondence: Draft and manage email communication on the Director's behalf, including responses to internal teams, vendors, principals, professional networks, and external stakeholders.

COMMITMENT TRACKING & FOLLOW-THROUGH

Action item closure: Capture action items from the Director's leadership reviews, one-on-ones, and external meetings. Drive closure with owners within committed timelines. Escalate proactively before deadlines slip.

Commitment register: Maintain a live register of every commitment the Director makes — internally and externally — and ensure zero dropped follow-ups.

Cross-functional coordination: Liaise with department heads across Orthotics, Endospine, SCM, HR, and Service functions on the Director's behalf.

DOCUMENTATION & DELIVERABLES

Presentations: Prepare board-ready presentations, review decks, and internal communications using the Avana FY27 brand template. Deliverables must be complete, error-free, and ready to present without rework.

Reports & MoMs: Prepare accurate minutes of meetings, monthly business review summaries, and management reports. Documentation must be structured, precise, and delivered within committed timelines.

Expense management: Track and reconcile the Director's business expenses with supporting documents. Ensure timely submission and closure with accounts.

Confidential records: Handle sensitive commercial, financial, and personnel information with absolute discretion.

BUSINESS SUPPORT

OKR rhythm support: Support the operational rhythm of the Avana Surgical OKR system — pre-read compilation for leadership reviews, QBR pack preparation, and follow-through on Director-owned KRs.

Dashboard review: Review daily and weekly dashboards prepared by the Sales Operations & Coordination function; flag anomalies to the Director; ensure quality of data reaching the Director's desk.

Stakeholder communication: Coordinate with the Managing Director's office (Avana Group), external principals, professional networks, and industry associations on the Director's behalf.

PERSONAL EFFECTIVENESS SUPPORT

Priority protection: Protect the Director's highest-leverage work — early morning Maker's Time (3.5 hours), leadership offsites, board reviews, and strategic thinking blocks — from lower-priority interruptions.

Reading & content: Support the Director's reading commitments, content planning (LinkedIn, keynote outlines), and long-form writing projects with research, coordination, and administrative continuity.

Learning coordination: Coordinate the Director's learning and development schedule — workshops, coaching programs, and professional forums.

What This Role Offers

· Direct exposure to the Director of a leading Indian medical devices business at a pivotal growth stage.

· A high-visibility seat at the centre of strategic decision-making and organisational transformation.

· Meaningful opportunity to work with modern AI-assisted operating systems and productivity tools.

· Exposure to a Director who is active in content creation, keynote speaking, coaching, and long-form writing — with the growth opportunities that come from supporting a public-facing leader.

· A dignified, respected role with clear KRAs, measurable outcomes, and structured performance reviews.

· Competitive compensation aligned to experience and demonstrated capability.

Application Process

Interested candidates should share the following via email:

Updated resume

A short cover note (max 200 words) describing the most complex executive support assignment you have handled and the outcome delivered

Current CTC, expected CTC, and notice period


Applications will be reviewed on a rolling basis. Shortlisted candidates will complete a 90-minute written assessment (drafting a briefing note and a short presentation from raw inputs) followed by two rounds of interviews and reference checks.



Requirements


Required Skills & Qualifications

MUST HAVE

Minimum 5 years of experience as an Executive Assistant to a Director, CEO, Founder, or Business Head — supporting a functional head (e.g. Sales Director, HR Head, Marketing Head) does not qualify for this role.

Graduate degree; postgraduate qualification (MBA / PGDM) preferred.

Exceptional written and spoken English; polished professional communication with senior stakeholders.

Advanced proficiency in Microsoft Office 365 — Outlook, Word, PowerPoint, Excel, Teams.

Working knowledge of Zoho ecosystem (Cliq, CRM, Analytics) or demonstrated ability to migrate to Zoho platforms within 60 days.

Familiarity with modern AI productivity tools (ChatGPT, Claude, Zoho Zia, Make.com, Notion) for report drafting, research synthesis, and workflow automation.

Demonstrated ability to produce polished, complete, board-ready deliverables the first time — with minimal rework required from the Director.

Track record of managing multiple concurrent priorities in a fast-paced environment without dropping commitments.

GOOD TO HAVE

Prior exposure to medical devices, healthcare, or B2B distribution industries.

Experience supporting a leader who is active in speaking, writing, coaching, or content creation.

Exposure to OKR frameworks or structured goal-setting systems.

Understanding of leadership operating rhythm — QBRs, MBRs, town halls, board reviews.

BEHAVIOURAL ATTRIBUTES

Ownership: Takes complete responsibility for outcomes — closes loops without being chased.

Precision: Delivers accurate, complete, error-free work as the default standard, not the exception.

Discretion: Handles sensitive information with absolute confidentiality and mature judgement.

Anticipation: Thinks two steps ahead — surfaces issues and prepares material before being asked.

Composure: Maintains calm and clarity under pressure, tight deadlines, and shifting priorities.

Communication: Speaks and writes with polish appropriate for interactions with senior stakeholders and external principals.

What This Role is Not

To ensure clarity of scope and to prevent overlap with other functions, the following are explicitly outside the scope of this role:

Sales operations, daily sales reporting, secondary sales tracking, tender documentation, quotation preparation, or pricing coordination — these are owned by the Executive – Sales Operations & Coordination.

Commercial decision-making, pricing approvals, or deal structuring — these remain with the Director and sales leadership.

Direct people management of any function — the Director's direct reports continue to manage their teams; this role supports coordination on the Director's behalf, not authority.

Personal errands, household coordination, or family logistics unrelated to the Director's professional commitments.




See also

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