Executive Assistant

Job Summary

A growing hospitality establishment is seeking a highly organized, professional, and proactive Executive Assistant to support the Director in managing daily administrative and operational responsibilities. The ideal candidate will be detail-oriented, trustworthy, and capable of handling confidential matters while ensuring smooth coordination of schedules, meetings, communication, and office operations.

This role requires strong multitasking skills, professionalism, and the ability to work in a fast-paced hospitality environment.

Key Responsibilities

Executive & Administrative Support

• Manage the Director’s calendar, appointments, meetings, and travel arrangements.
  
• Prepare meeting agendas, reports, presentations, and correspondence.
  
• Take meeting minutes and follow up on action points.
  
• Screen calls, emails, and visitors on behalf of the Director.
  
• Maintain organized filing systems for confidential and operational documents.
  

Office Coordination

• Coordinate communication between departments and external stakeholders.
  
• Support planning and execution of internal meetings and events.
  
• Monitor office supplies and administrative requirements.
  
• Ensure smooth day-to-day office operations within the executive office.
  

Communication & Guest Relations

• Handle professional communication with clients, suppliers, and partners.
  
• Assist in responding to customer concerns and escalations where required.
  
• Maintain a high level of professionalism and customer service.
  

Reporting & Documentation

• Prepare weekly and monthly administrative reports.
  
• Track tasks, deadlines, and operational follow-ups for the Director.
  
• Maintain accurate records and documentation.
  

Requirements

Qualifications & Experience

• Diploma or Bachelor’s Degree in Business Administration, Hospitality Management, Secretarial Studies, or related field.
  
• Minimum 2–4 years’ experience as an Executive Assistant, Personal Assistant, or Administrative Officer.
  
• Experience in hospitality, hotels, or service industry is an added advantage.
  
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  

Key Skills & Competencies

• Excellent organizational and time-management skills.
  
• Strong written and verbal communication skills.
  
• High level of discretion and confidentiality.
  
• Ability to multitask and prioritise effectively.
  
• Professional appearance and interpersonal skills.
  
• Strong attention to detail and problem-solving ability.
  

What We Offer

• Competitive salary within the range of KES 40,000 – 50,000.
  
• Opportunity to work in a professional hospitality environment.
  
• Career growth and learning opportunities.
  

How to Apply

Interested candidates should send their CV to:[email protected]

Subject Line: Executive Assistant Application