Executive Assistant - (Full-time)

Overview

RiverView Health, is a community owned, membership based non-profit organization that was formed in 1898 and continues to be the sole community hospital in Crookston, MN.

RiverView Health operates a 25 bed Critical Access Hospital, RiverView Recovery Center; a chemical dependency outpatient treatment program, RiverView Home Care and five primary care and specialty clinics in the hospitals service area.

We have a robust scholarship program for those furthering their education in a medical field, excellent benefits, and a friendly work environment. Full-time benefits include health insurance, free single vision and basic dental insurance, life insurance, long-term disability and short-term disability, and employer HSA contributions. Other benefits include employer pension matching, shift differential, incentive/premium pay, free annual biometric screening and paid volunteer time off.

RiverView is an Equal Employment Opportunity employer.

Responsibilities

Executive Assistant - (full-time)

Location: Crookston HospitalPosition Status: 1.0 FTE (80 hours per pay period); Non-exempt subject to OT

Schedule: 80 hours per two-week pay period

Pay Range: $24.82 - $32.10 /per hour (D.O.E); includes competitive benefits package

Position Overview:

The Executive Assistant serves as a trusted, highly confidential partner to the President & CEO and provides responsive support to the executive leadership team and Board of Directors. The position anticipates needs, promotes an efficient and well-organized executive office, and helps leaders navigate daily priorities, emerging needs, and complex projects. This role requires exceptional discretion, tact, professionalism, judgment, composure, and attention to detail. The Executive Assistant monitors commitments and deadlines, provides timely reminders and follow-up, prepares accurate information and materials, and readily assists wherever needed to advance organizational priorities.

Primary Responsibilities:

• Maintains a reliable system for tracking executive and organizational commitments, decisions, action items, and deadlines. Provides timely reminders and follows up respectfully with responsible leaders, identifies potential delays or conflicts, and keeps the CEO informed of progress and matters requiring attention.
• Coordinates executive-level projects and special assignments from initiation through completion.
• Organizes work plans and materials, schedules key activities, tracks milestones, communicates status, identifies barriers, and assists with follow-through to keep work moving.
• Develops, maintains, and coordinates recurring executive reports, dashboards, and briefing materials that provide timely, accurate information for organizational decision-making.
• Verifies data completeness, follows up on missing information, and presents materials in a clear and useful format.
• Prepares, proofreads, and edits correspondence, presentations, reports, agendas, briefing materials, and other communications on behalf of the CEO and executive team. Ensure materials are accurate, complete, professional, audience-appropriate, and delivered on time.
• Proactively manages the CEO’s calendar and daily priorities, balancing meetings, preparation time, focused work, travel, and emerging needs. Anticipates scheduling conflicts, confirms objectives and required preparation, protects time for high-priority work, and serves as a professional and tactful first point of contact for internal and external requests.
• Securely maintains organized, accurate, and accessible executive records, contracts, governance documents, correspondence, and project files in accordance with organizational retention and storage requirements.
• Establishes consistent naming, filing, version-control, and retrieval practices and assists executive leaders in locating current information efficiently.
• May perform other job duties as assigned.

Qualifications

Qualifications (Education/Certification/Licenses):

Minimum(s) requirements:

• Associate degree in business, communications, organizational management, healthcare administration, or a related field, or an equivalent combination of education and relevant experience.
• Demonstrated experience providing high-level administrative, project coordination, governance, or executive support in a complex professional environment. Experience must include managing competing priorities, handling confidential information, preparing professional communications, coordinating meetings or projects, and exercising independent judgment.

Preferred(s):

• Bachelor’s degree in business administration, communications, healthcare administration, or a related field.
• Five or more years of progressively responsible experience supporting a senior executive or executive leadership team in healthcare or another complex professional environment, including experience with Board or governance support.

Knowledge, Skills & Abilities:

• Consistently demonstrates integrity, confidentiality, tact, professionalism, sound judgment, emotional steadiness, and exceptional attention to detail.
• Anticipates needs, adapts calmly to changing priorities, handles sensitive matters without participating in gossip or inappropriate disclosure, follows through reliably, and builds positive working relationships across the organization.
• Maintains the highest level of confidentiality and professional discretion. Safeguards sensitive executive, governance, workforce, patient, business, and organizational information; shares information only with appropriate individuals; and exercises sound judgment in conversations, written communications, document handling, and day-to-day interactions.
• Demonstrates advanced proficiency with Microsoft 365 applications and digital collaboration tools, including Outlook, Word, Excel, PowerPoint, Teams, SharePoint, and related systems used by RiverView Health.
• Willing to learn new technology quickly and uses appropriate tools to improve communication, scheduling, document management, workflow, and team coordination.
• Proficiency with OnBase and SlicerDicer is preferred or must be developed within an established onboarding period.
• Builds trusted working relationships with medical staff, employees, executive leaders, Board members, volunteers, community members, and external partners. Communicates with tact, professionalism, warmth, and discretion by telephone, email, virtual platforms, and in person.
• Remains composed and responsive when priorities shift or sensitive situations arise.