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Hospital Authority

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Executive Assistant II (IT Operation)

Discussion
Department/ Hospital\: Information Technology Department, United Christian Hospital
Pay\: HK$20,159 to HK$24,503 per month
Up to 5% of total basic salary as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.


Key Responsibilities\:
1. To handle telephone enquiry and assist in the IT Hotline operation.

2. To provide training and helpdesk services to end users.

3. To handle IT asset and inventory updating

4. To handle user account management

5. Install and configure computer hardware and software.

6. Troubleshoot computer hardware and software problem.

7. Any other duties as assigned by supervisors.


Entry Requirements\:
1. F.5 / S.5 with\:
(i) HKCEE 5 passes incl. Eng(Syl.B) & Chin; or
(ii) 5 subjects in HKDSE attaining the level specified below\:
(a) Level 2 in Eng & Chin; and
(b) Level 2 in New Senior Secondary subjects / "Attained" in Applied Learning subjects (subject to a maximum of 2 subjects under this category) / Grade E in Other Language subjects
AND diploma in a specialized function;
OR
2. F.5 / S.5 AND relevant diploma in a specialized function with experience


Preferred Attributes\:
1. At least 1 year’s working experience in computing fields.

2. Familiar with MS Windows, Office & PC setup

3. Good phone manner and possess a positive customer serviceattitude.

4. Self-initiative, self-motivate and able to work independently.

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