Executive Assistant – Infusion Program Support

Specialty Care Clinics is seeking an organized, detail-oriented Executive Assistant to support our infusion program. This role will monitor infusion center performance, review billing trends, and serve as a liaison between leadership, billing departments, and clinic teams.

Responsibilities

• Monitor infusion center performance and prepare reports for leadership.

• Work with billing teams to identify common reasons for claim denials and track appeal status and outcomes.

• Follow up on outstanding billing issues and coordinate next steps with the appropriate teams.

• Maintain regular communication with billing departments and clinics to support timely resolution of issues.

• Track action items and identify opportunities to improve program operations.

• Provide administrative support and maintain accurate, confidential records.

Qualifications

• Strong organizational, communication, and follow-up skills.

• Attention to detail and comfort reviewing data and preparing reports.

• Proficiency in Google Sheets, Microsoft Word, and Outlook.

• Ability to manage multiple priorities and work across departments.

• Healthcare administration or medical billing experience preferred.

• Familiarity with insurance claims, denials, and appeals is a plus.