Y Combinator 
Techstars Executive Assistant
Description
Help keep Lance running as it continues to scale.
About Lance
Lance (YC W26) builds autonomous AI agents that run hotel operations end to end. They answer guest calls and messages and coordinate the front desk, housekeeping and maintenance across hotel systems. We work with leading hotel groups across brands like Marriott, Hilton and Hyatt. We've gone from $0 to $2M+ ARR and are live at 50+ properties in the U.S. Our agents don't just assist. They execute. We're based in San Francisco, and this role can be in person or remote.
Total Compensation
$80K–$130K total compensation (cash, equity, bonus)
Role Overview
We're hiring an Executive Assistant to support our CEO and leadership team. You'll handle the day-to-day execution that keeps the company moving, so leadership can stay focused on customers and growth.
What You'll Do
Coordinate meetings and travel. Set up customer, investor and internal meetings, and book travel that just works.
Help run events. Support conferences, customer dinners and team events from planning to day-of.
Handle expenses and vendors. Track receipts, keep records clean, and coordinate with vendors on scheduling and follow-ups.
Support new hires. Coordinate onboarding logistics so new teammates are set up from day one.
Support operations and admin. Help keep the systems and policies running behind a fast-growing company.
Support legal and compliance. Help manage contracts and agreements, and support our SOC 2, ISO, HIPAA and PCI work.
Support finance. Help with billing, payables, bookkeeping and insurance alongside our outside partners.
Automate the busywork. Use AI to turn repetitive admin into faster, repeatable processes.
Support cross-functional projects. Help on special projects across the company and fill gaps where needed.
What We're Looking For
A degree from a strong school
Highly organized, fast and reliable, and you close loops the same day
Discreet with sensitive information
A strong, clear writer
Proactive, and you anticipate needs before anyone asks
Uses AI tools to work more efficiently and automates processes or workflows
Preferred
Experience supporting a CEO or executive team at a startup, VC firm or bank
Why This Role
Work directly with the CEO and founders
High ownership from day one at a company with real traction
Grow with the company as it scales
Benefits
Lunch provided
Health insurance: medical, dental and vision
Skills
As published by ashby · 10 questions · 1 written answer
Basics
Name, Email, Resume
Short answers (4)
- Phone Number
- Where are you currently located?
- When can you start?
Pick from a list (5)
- Are you willing to work 996?
- Are you willing to work in the San Francisco office?
- Are you authorized to work in the country where the job is located?
- Will you now or in the future require sponsorship for employment visa status in this country?
- I hereby certify that I have not knowingly withheld any information that might adversely affect my chances for employment and that the answers given by me are true and correct to the best of my knowledge. I further certify that I, the undersigned applicant, have personally completed this application. I understand that, to the extent permitted by applicable law, any omission or misstatement of material fact on this application or on any document used to secure employment shall be grounds for rejection of this application or for immediate discharge if I am employed, regardless of the time elapsed before discovery. Lance is not seeking, nor should you disclose, any information that may be subject to confidentiality obligations to third parties, including but not limited to, your current employer.
Written answers (1)
- At Lance, our mission is to automate hotel operations. We believe this starts with our own work. Describe a manual, broken, or low-value process from a previous role that you found frustrating. Then, briefly outline the system or tool you would build to eliminate it entirely.