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Executive Assistant (Operations & Client Coordination)

Executive Assistant – Operations & Client Coordination | GoHighLevel (GHL) | Remote

Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
Industry: Automotive

About the Role

At Pavago, one of our clients is hiring a highly organized and proactive Executive Assistant to serve as the operational right hand to a founder in the automotive industry.

This is not a traditional administrative role. You’ll take ownership of client communication, contractor coordination, CRM management, scheduling, research, and day-to-day operational execution.

The goal is simple: keep the business organized, keep priorities moving, and make sure nothing falls through the cracks.

If you’re experienced with GoHighLevel (GHL), comfortable supporting a founder, and naturally take ownership without constant direction, this role is a strong fit.

What You’ll Own

Client Communication & Follow-Up

  • Manage incoming client inquiries and identify urgent priorities
  • Draft and send professional emails, updates, and summaries
  • Maintain consistent follow-up with clients
  • Track outstanding requests through resolution
  • Ensure clients receive timely, professional communication
  • Help maintain a smooth and high-quality client experience

Contractor & Project Coordination

Coordinate freelance contractors across active projects and deals.

You’ll:

  • Track assignments, deadlines, and deliverables
  • Follow up on outstanding work
  • Keep stakeholders updated on progress
  • Identify potential delays early
  • Ensure tasks are completed without requiring constant founder involvement

GoHighLevel (GHL) & CRM Management

Take ownership of GoHighLevel and maintain accurate visibility across clients, deals, and workflows.

Responsibilities include:

  • Updating client and deal records
  • Maintaining pipeline accuracy
  • Organizing client information during onboarding
  • Tracking follow-ups and next steps
  • Keeping CRM data clean and structured
  • Ensuring active opportunities and tasks remain visible

Hands-on GoHighLevel experience is required for this role.

Calendar, Email & Daily Execution

Manage day-to-day scheduling and coordination using:

  • Google Calendar
  • Gmail
  • Google Docs
  • Google Drive

You’ll:

  • Schedule and coordinate meetings
  • Organize daily priorities
  • Prepare context and materials before calls
  • Track action items and next steps
  • Support daily check-ins and execution
  • Resolve scheduling conflicts proactively

Research & Reporting

Conduct light operational and market research, including:

  • Market comparisons
  • Inventory checks
  • Data gathering
  • Competitor or business research

Turn findings into clear, structured summaries that help leadership make faster decisions.

What Success Looks Like

  • Clients receive fast and professional responses
  • No important follow-ups or tasks are missed
  • GoHighLevel remains clean, accurate, and organized
  • Contractors meet deadlines and stay aligned
  • Meetings and priorities are coordinated efficiently
  • Leadership has clear visibility into active work
  • The founder spends less time managing routine execution

What Makes You a Strong Fit

You are:

  • Highly organized and detail-oriented
  • Proactive rather than instruction-dependent
  • Comfortable juggling multiple priorities
  • Strong at following through and closing loops
  • Professional and confident in client communication
  • Reliable and responsive during U.S. business hours
  • Calm when priorities change quickly
  • Comfortable working directly with a founder
  • Able to operate independently with minimal supervision

Required Experience & Skills

Must-Have Experience

  • 2+ years of experience supporting a:
    • Founder
    • Executive
    • Small business owner
  • Experience managing client communication and follow-ups
  • Experience coordinating multiple operational workflows
  • Strong hands-on GoHighLevel (GHL) experience — non-negotiable

Tools & Skills

Proficiency with:

  • GoHighLevel (GHL)
  • Gmail
  • Google Calendar
  • Google Docs
  • Google Drive

Additionally:

  • Excellent written and verbal English
  • Strong calendar and scheduling skills
  • Excellent organization and attention to detail
  • Ability to manage shifting priorities
  • Ability to work independently in a remote environment
  • Reliable high-speed internet and professional remote workspace

Nice to Have

Experience with:

  • Gamma
  • Google Slides
  • PowerPoint
  • NotebookLM or similar research tools
  • Startup or entrepreneurial environments
  • Automotive businesses
  • Operations-heavy companies
  • Contractor or freelancer coordination

What a Typical Day Looks Like

You might:

  • Review client messages and prioritize urgent requests
  • Respond to emails and manage follow-ups
  • Check contractor progress and outstanding deliverables
  • Update GoHighLevel pipelines and client records
  • Coordinate meetings and manage the founder’s calendar
  • Prepare information and context for upcoming calls
  • Conduct market, inventory, or competitor research
  • Organize findings and operational updates
  • Track action items through completion

In short: You keep communication clear, systems organized, contractors aligned, and daily operations moving so the founder can stay focused on growing the business.

Key Metrics for Success

  • Client response time and communication quality
  • GoHighLevel CRM accuracy
  • Follow-up completion rate
  • On-time task and project completion
  • Contractor coordination and accountability
  • Scheduling accuracy and efficiency
  • Operational organization
  • Reduction in routine founder involvement

Why This Role Stands Out

  • Work directly with a founder
  • High ownership over daily business operations
  • Direct exposure to client and operational workflows
  • Opportunity to become a trusted operational partner
  • Hands-on experience with GoHighLevel and modern business systems
  • Fully remote working environment
  • Potential growth into:
    • Senior Executive Assistant
    • Operations Coordinator
    • Operations Manager
    • Chief of Staff

Interview Process

  1. Initial Phone Screen
  2. Spark Hire Intro Video
  3. Video Interview with Pavago Recruiter
  4. Client Interview
  5. Offer & Onboarding

Apply Now

If you:

  • Have strong hands-on GoHighLevel experience
  • Have supported founders or executives
  • Take ownership without needing constant direction
  • Are excellent at client communication and follow-through
  • Thrive in fast-paced, operations-heavy environments

We’d love to hear from you.

Apply now and become the operational backbone behind a growing automotive business.

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