Executive Assistant

Supporting key executive leadership in an established and high-output contact centre environment, this permanent full-time position delivers comprehensive, high-level administrative and operational support to the CEO. The role is integral to driving organisational efficiency, managing executive workflows, and facilitating seamless engagement across business functions.

Operating as a trusted partner to the chief executive, the successful candidate will oversee day-to-day schedule coordination, correspondence, and stakeholder liaison. This opportunity is suited to an experienced executive support professional who thrives in a structured, fast-paced atmosphere, demonstrates sound judgement, and maintains absolute discretion.

Key Responsibilities

· Deliver full management of the CEO’s calendar and operational scheduling.

· Coordinate internal and external meetings, including logistical arrangements and schedule alignment.

· Read and manage incoming correspondence, drafting professional responses for review and approval.

· Attend face-to-face and virtual meetings to accurately record minutes.

· Track key action items arising from executive meetings and ensure timely follow-up.

· Manage comprehensive travel arrangements and create detailed itineraries.

· Liaise professionally with internal and external stakeholders at all levels.

· Provide general high-level executive and administrative support as needed.

· Handle confidential, sensitive, and business-critical information with complete discretion.

Requirements

· Previous experience as an Executive Assistant, Personal Assistant, or senior executive support professional, using MS Office.

· Exceptional written and spoken English communication skills.

· Strong drafting capabilities with a high degree of accuracy and attention to detail.

· Confident, personable, and professional approach when dealing with senior stakeholders.

· Proactive working style with the ability to operate independently and exercise strong judgement.

· Flexibility regarding working hours when business operational requirements demand.