Executive Assistant, Rehab
Administrative Duties
- Check for applicant’s eligibility and subsidy level for Senior Mobility Fund (SMF) through means testing portal or AIC eSMF portal.
- Assist with completing SMF application via the AIC eSMF portal.
- Proceed with placing order for equipment with vendor and liaise delivery details with patient or next of kin.
- Forward approved application details to finance department for payment.
- Inform vendor, finance department and withdraw application from portal.
- Assist with amending/updating incorrect bio-data.
- Update eSMF application statistics on internal excel sheet for tracking purpose.
- Compile and submit quarterly SMF claims to HOD and finance department for necessary processing.
- Update rehab department on any change in processes related to SMF application process and other associated information.
- Provide administrative support during centre-based service audits as necessary.
- Respond to phone calls and attend to general enquiries.
- Communication should reflect consideration of socio-cultural values of the patient, family and significant others.
- To maintain absolute confidentiality in matters pertaining to the organization/ departmental/clients.
- Participates in staff meetings and hospital initiatives.
- To be actively involved in organization and department initiatives e.g. quality services and projects, mass casualty, department assistant fire warden.
- Provide training and guidance to new admin staff in the department.
- Carry out other ad-hoc tasks/ projects assigned by reporting officer.
Heath and Safety
- To know and implement the Health and Safety regulations in Ren Ci Hospital. To work safely at all times, and to actively participate in health and safety programs.
- To attend course on Fire Safety as required by the organization.
- To report all accidents or potential hazards to the reporting officer.
Job Requirements
- Certificate in Healthcare Support (Administration) or equivalent
- Experience in healthcare sector will be an advantage
- Proficient in Microsoft Word, Excel and Powerpoint, and other computer skills.
- Able to multi task, organise self well and work in a fast-paced environment.