Executive Assistant to Chief Marketing Officer

Department: Marketing

Location: London (Hybrid 2 - 3 days in the office)

Position type: Up to 12 months fixed term contract from October 2026

What the hiring manager says

As an Executive Assistant, you are responsible for providing one to one support to your dedicated Leadership Team member. Your remit will cover a variety of tasks such as diary management, complex travel management, team management and support, event organisation and many other adhoc tasks.

You are an expert in C-level executive support and an example of professionalism to the highest degree. You have a thorough understanding of the GSMA vison and values as well as understanding the priorities for the industry.

About the role

• Management of the CMO’s diary including appointment scheduling and prioritization, trip planning , meeting arrangements, under time pressure while maintaining appropriate flexibility

• Maintaining an accurate and detailed calendar for the CMO, logging and assessing priority of incoming scheduling requests, re-scheduling meetings upon request, proactively communicating changes, and anticipating and responding to scheduling conflicts

• Supporting with the logistics and arrangements for committee, board and other meetings with EA group

• Making travel arrangements and creating detailed travel itineraries

• Collaborating with other Executive Assistants and business support successfully to coordinate schedules across the Leadership Team (LT)

• Liaising with other key departments within the company, such as HR and Finance

• Liaising with external stakeholders

• Reviewing and completing expenses and reconciling these to budget

• Drafting internal and external communications and correspondence on behalf of CMO

• Compiling meeting briefs to ensure CMO has necessary background information for meetings including details on participants, the organization(s) and the key issues to be discussed

• Attending and travelling to global meetings, where you will support the activities of the CMO and the GSMA

About you

• Professional and discreet

• Ability to navigate complex social and corporate situations with ease

• Exceptional written and verbal skills

• Working knowledge with full Microsoft suite of products including Word, Powerpoint and Excel

• Good eye for detail

• The ability to persuade and motivate multiple C-level stakeholders.

• A track record of positive interaction with senior management and execution of identified actions

• Values teamwork and seeks to make things happen

About your skills

The key skills for this role are:

• Communication

• Stakeholder management

• Teamwork

• Delivery

• Influence

Contract type

Fixed Term Contract (Fixed Term)

Worker type

Employee

What We Offer

Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.

In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.

To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.

Being You at the GSMA

We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.

GSMA Values

Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.

Passionately driven

We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.

Insightful leaders

We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.

Stronger together

We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.

Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.