EXECUTIVE, BRANCH SUPPORT OPERATIONS
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Description
<p><br /></p><table cellspacing="0" cellpadding="0" style="color:rgb(19,19,19);width:496.65pt;border:0.75pt solid rgb(0,0,0);"><tbody style="border-style:solid;"><tr style="border-left:1px solid rgb(0,0,0);border-bottom-color:inherit;border-top-style:solid;border-right-style:solid;border-bottom-style:solid;border-bottom-width:0px;height:24.5pt;"><td style="border-left:1px solid rgb(0,0,0);border-top-style:solid;border-right-style:solid;border-bottom-style:solid;border-right-width:0.75pt;border-bottom-width:0.75pt;padding:5pt 4.62pt;vertical-align:middle;"><p style="margin-top:0pt;margin-bottom:0pt;text-align:justify;line-height:15.3333px;font-size:10pt;"><span style="font-family:'Times New Roman';font-weight:bold;">Job Title</span></p></td><td style="border-left:0.75pt solid rgb(0,0,0);border-top-style:solid;border-right-style:solid;border-bottom-style:solid;border-bottom-width:0.75pt;padding:5pt 4.62pt;vertical-align:middle;"><p style="margin-top:0pt;margin-bottom:0pt;text-align:justify;line-height:15.3333px;font-size:10pt;"><span style="font-family:'Times New Roman';font-weight:bold;">Branch Support Operations</span></p></td></tr><tr style="border-left:1px solid rgb(0,0,0);border-bottom-color:inherit;border-top-style:solid;border-right-style:solid;border-bottom-style:solid;border-bottom-width:0px;height:24.5pt;"><td style="border-left:1px solid rgb(0,0,0);border-top-style:solid;border-right-style:solid;border-bottom-style:solid;border-top-width:0.75pt;border-right-width:0.75pt;padding:5pt 4.62pt;vertical-align:middle;"><p style="margin-top:0pt;margin-bottom:0pt;text-align:justify;line-height:15.3333px;font-size:10pt;"><span style="font-family:'Times New Roman';font-weight:bold;">Work Location</span></p></td><td style="border-left:0.75pt solid rgb(0,0,0);border-top-style:solid;border-right-style:solid;border-bottom-style:solid;border-top-width:0.75pt;padding:5pt 4.62pt;vertical-align:middle;"><p style="margin-top:0pt;margin-bottom:0pt;text-align:justify;line-height:15.3333px;font-size:10pt;"><span style="font-family:'Times New Roman';font-weight:bold;"> </span></p></td></tr></tbody></table><p style="margin-top:0pt;margin-bottom:0pt;color:rgb(19,19,19);text-align:justify;line-height:15.3333px;font-size:10pt;"><span style="font-family:'Times New Roman';"> </span></p><p style="margin-top:0pt;margin-bottom:0pt;color:rgb(19,19,19);text-align:justify;line-height:15.3333px;font-size:10pt;"><span style="font-family:'Times New Roman';">About You</span></p><p style="margin-top:0pt;margin-bottom:0pt;color:rgb(19,19,19);text-align:justify;line-height:15.3333px;font-size:10pt;"><span style="font-family:'Times New Roman';"> </span></p><p style="margin-top:0pt;margin-bottom:0pt;color:rgb(19,19,19);text-align:justify;line-height:15.3333px;font-size:10pt;"><span style="font-family:'Times New Roman';">Your focus is to provide retail administrative support to complete a customer’s journey from order up until delivery.</span><span style="font-family:'Times New Roman';"> </span><span style="font-family:'Times New Roman';">You will need to liaise with external parties including customers and banks/FI as well as networking with internal stakeholders to complete the processes. Your direct report would be the designated Branch Operations, Assistant Managers.</span></p><p style="margin-top:0pt;margin-bottom:0pt;color:rgb(19,19,19);text-align:justify;line-height:15.3333px;font-size:10pt;"><span style="font-family:'Times New Roman';"> </span></p><p style="margin-top:0pt;margin-bottom:0pt;color:rgb(19,19,19);text-align:justify;line-height:15.3333px;font-size:10pt;background-color:rgb(224,224,224);"><span style="font-family:'Times New Roman';font-weight:bold;">Your Day-to-Day</span></p><p style="margin-top:0pt;margin-bottom:0pt;color:rgb(19,19,19);text-align:justify;line-height:15.3333px;font-size:10pt;"><span style="font-family:'Times New Roman';"> </span></p><p style="margin-top:0pt;margin-bottom:11pt;color:rgb(19,19,19);line-height:20px;font-size:10pt;"><span style="font-family:'Times New Roman';font-weight:bold;color:rgb(34,34,34);">Vehicle Handover & Inspection</span></p><div style="color:rgb(19,19,19);margin-left:18pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">CCL Car Handover Checklist & Rejection Submission</span></p></div><div style="color:rgb(19,19,19);margin-left:18pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Conduct Pre-Delivery Inspections (PDI)</span></p></div><div style="color:rgb(19,19,19);margin-left:18pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Perform inbound and outbound inspections on all EC to EC transfer cars and update records accordingly.</span></p></div><div style="color:rgb(19,19,19);margin-left:18pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Vehicle Maintenance & Upkeep</span></p></div><div style="color:rgb(19,19,19);margin-left:18pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Prepare vehicles for test drives, including post-test drive inspections and required touch-ups.</span></p></div><div style="color:rgb(19,19,19);margin-left:18pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Puspakom B5 / B7 re-inspection is conducted within the stipulated timeline to prevent expiry.</span></p></div><div style="color:rgb(19,19,19);margin-left:18pt;margin-bottom:8pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Coordinate Car Wash or USP. Update AppSheet.</span></p></div><p style="margin-top:0pt;margin-bottom:11pt;color:rgb(19,19,19);line-height:20px;font-size:10pt;"><span style="font-family:'Times New Roman';font-weight:bold;color:rgb(34,34,34);">Stock & Inventory</span></p><div style="color:rgb(19,19,19);margin-left:18pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Monthly stock counts to ensure vehicle inventory accuracy.</span></p></div><div style="color:rgb(19,19,19);margin-left:18pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Update CarTracker(C2B) before and after every collection to prevent discrepancies.</span></p></div><div style="color:rgb(19,19,19);margin-left:18pt;margin-bottom:8pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Tag keys accurately based on vehicle number plates for easy tracking.</span></p></div><p style="margin-top:0pt;margin-bottom:11pt;color:rgb(19,19,19);line-height:20px;font-size:10pt;"><span style="font-family:'Times New Roman';font-weight:bold;color:rgb(34,34,34);">Dealer & Customer Collection Support</span></p><div style="color:rgb(19,19,19);margin-left:18pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Pre-collection preparation: Verify vehicle availability, park cars according to the Logistics team listing, and arrange transport from branches to the yard.</span></p></div><div style="color:rgb(19,19,19);margin-left:18pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Conduct PDI during dealer car collection from the yard.</span></p></div><div style="color:rgb(19,19,19);margin-left:18pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Transport cars from yard to branch for dealer pickup.</span></p></div><div style="color:rgb(19,19,19);margin-left:18pt;margin-bottom:8pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Receive and facilitate car handovers from different branches.</span></p></div><p style="margin-top:0pt;margin-bottom:11pt;color:rgb(19,19,19);line-height:20px;font-size:10pt;"><span style="font-family:'Times New Roman';font-weight:bold;color:rgb(34,34,34);">Vehicle Transfer & Logistic Coordination</span></p><div style="color:rgb(19,19,19);margin-left:18pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Work closely with the Logistics team to facilitate inter-branch vehicle transfers.</span></p></div><div style="color:rgb(19,19,19);margin-left:18pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Self-collect and arrange Value Car photoshoots, especially for East Malaysia (EM) branches.</span></p></div><div style="color:rgb(19,19,19);margin-left:18pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">CMS transfer store requests and manage inbound/outbound movements through TMS (Transport Management System).</span></p></div><div style="color:rgb(19,19,19);margin-left:18pt;margin-bottom:8pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Loading/unloading vehicles onto trailers for inter-branch movement. Update CarRetailer App.</span></p></div><p style="margin-top:0pt;margin-bottom:0pt;color:rgb(19,19,19);text-align:justify;line-height:15.3333px;font-size:10pt;"><span style="font-family:'Times New Roman';"> </span></p><p style="margin-top:0pt;margin-bottom:0pt;color:rgb(19,19,19);text-align:justify;line-height:15.3333px;font-size:10pt;background-color:rgb(224,224,224);"><span style="font-family:'Times New Roman';font-weight:bold;">Your Know-How</span></p><p style="margin-top:0pt;margin-bottom:0pt;color:rgb(19,19,19);text-align:justify;line-height:15.3333px;font-size:10pt;"><span style="font-family:'Times New Roman';"> </span></p><div style="color:rgb(19,19,19);margin-left:18pt;margin-bottom:8pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Qualification in SPM / Diploma / Degree (in any discipline).</span></p></div><div style="color:rgb(19,19,19);margin-left:18pt;margin-bottom:8pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Preferably candidates possess some level of Automotive Education.</span></p></div><div style="color:rgb(19,19,19);margin-left:18pt;margin-bottom:8pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Minimum 2 years of experience working in the Automotive industry.</span></p></div><div style="color:rgb(19,19,19);margin-left:18pt;margin-bottom:8pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">A valid driving license with a clean record and willingness to travel.</span></p></div><div style="color:rgb(19,19,19);margin-left:18pt;margin-bottom:8pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Ability to interact and communicate with individuals at all levels.</span></p></div><div style="color:rgb(19,19,19);margin-left:18pt;margin-bottom:8pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Ability to multitask, prioritize effectively and think fast to resolve challenging situations.</span></p></div><div style="color:rgb(19,19,19);margin-left:18pt;margin-bottom:8pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Ability to work independently as well as within a team to support each other.</span></p></div><div style="color:rgb(19,19,19);margin-left:18pt;margin-bottom:8pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">A quality-first mentality in upholding CARSOME' s fleet quality standards.</span></p></div><div style="color:rgb(19,19,19);margin-left:18pt;margin-bottom:8pt;"><p style="margin-top:0pt;margin-bottom:0pt;margin-left:18pt;text-indent:-18pt;line-height:15.3333px;font-size:10pt;"><span><span style="font-family:Roboto;font-size:9.5pt;color:rgb(34,34,34);">●</span><span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';width:15.64pt;"> </span></span><span style="font-family:'Times New Roman';color:rgb(34,34,34);">Familiarity with the JPJ or Puspakom’s procedure will be a plus point.</span></p></div>
