Executive, Business Transformation

WHAT YOU WILL BE DOING:

• Support internal stakeholders to analyse business processes, identify improvement opportunities, and document process flows.
• Assist in developing and refining business cases for process improvement and automation initiatives under guidance from senior team members.
• Support the maintenance of an automation and improvement pipeline through gathering inputs, documenting ideas, and tracking progress.
• Conduct process documentation activities, including preparation of As-Is and To-Be workflows, and support basic quantification of expected benefits.
• Collaborate with development teams to support requirement documentation, testing, and deployment of solutions.
• Participate in workshops and discussions to gather requirements and support solution design activities.
• Prepare presentation materials, reports, and documentation to support communication with stakeholders.
• Coordinate with internal teams for information gathering, task tracking, and alignment on project deliverables.

• Contribute to documentation standards, templates, and reusable artefacts to support continuous improvement within the team.

WHAT WE ARE LOOKING FOR:

• Bachelor’s degree in Engineering, Computer Science, Mathematics, Management Information Systems, Business, or a related field.
• Relevant experience in business operations, process improvement, data analysis, or transformation support roles.
• Exposure to business analysis, process documentation, or project support activities.
• Experience or familiarity with process areas such as Demand-to-Quote, Order-to-Fulfilment, Issue-to-Resolution, Invoice-to-Cash, Record-to-Report, Hire-to-Retire, Data & Information Management, or Sales Operations.
• Basic understanding of enterprise systems such as Salesforce, Oracle, SAP, Workday, or equivalent platforms is advantageous.
• Strong analytical thinking with a structured and detail-oriented approach.
• Ability to work collaboratively with cross-functional teams.
• Strong written and verbal communication skills.
• Ability to operate effectively in a fast-paced and evolving environment.
• Fluent written and spoken English.
• Exposure to Microsoft Power Platform (Power Apps, Power Automate), with familiarity in AI Builder or similar low-code AI capabilities (e.g. document processing, classification, prediction).
• Basic knowledge of RPA technologies such as UiPath or Power Automate Desktop.
• Familiarity with Lean, Six Sigma, or continuous improvement methodologies.
• Experience working in project or Agile delivery environments.