EXECUTIVE, CUSTOMER SERVICE

<div dir="ltr" style="margin-left:-5.75pt;" align="left"><table style="border:none;border-collapse:collapse;"><colgroup><col width="123" /><col width="539" /></colgroup><tbody><tr style="border-left:1px solid #000000;height:24.5pt;"><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:middle;padding:5pt 5pt 5pt 5pt;"><p dir="ltr" style="line-height:1.3800000000000001;text-align:justify;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Times New Roman', serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Job Title</span></p></td><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:middle;padding:5pt 5pt 5pt 5pt;"><p dir="ltr" style="line-height:1.3800000000000001;text-align:justify;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Times New Roman', serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Executive, Customer Service/Telemarketers</span></p></td></tr><tr style="border-left:1px solid #000000;height:24.5pt;"><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:middle;padding:5pt 5pt 5pt 5pt;"><p dir="ltr" style="line-height:1.3800000000000001;text-align:justify;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Times New Roman', serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Work Location</span></p></td><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:middle;padding:5pt 5pt 5pt 5pt;"><p dir="ltr" style="line-height:1.3800000000000001;text-align:justify;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Times New Roman', serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Petaling Jaya</span></p></td></tr></tbody></table></div><p><b style="font-weight:normal;" id="docs-internal-guid-44076929-7fff-cf68-f95f-2638c972dca3"><br /></b></p><p dir="ltr" style="line-height:1.3800000000000001;text-align:justify;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Times New Roman', serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">About You </span></p><p><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.3800000000000001;text-align:justify;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Times New Roman', serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">CARSOME is on the hunt for a talented and experienced Telesales ,Customer Service (B2C). We need a self-motivated person with strong communication and negotiation skills. Your duties identifying potential customers and setting Free Test Drive appointments / Video Car Tour.</span></p><p><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.3800000000000001;text-align:justify;background-color:#e0e0e0;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Times New Roman', serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Your Day-to-Day</span></p><p dir="ltr" style="line-height:1.3800000000000001;background-color:#ffffff;margin-top:0pt;margin-bottom:8pt;"><br /></p><ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.3800000000000001;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 8pt 0pt;"><span style="font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Perform Outbound Calls based on leads assigned by Team Leads via CARSOME’s CRM system & also handle leads via CARSOMEWhatsApp platform</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.3800000000000001;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 8pt 0pt;"><span style="font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Attend customer inquiries by providing accurate information regarding CARSOME’s used car business, product & service offerings.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.3800000000000001;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 8pt 0pt;"><span style="font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Support customers in account registration,test drive appointments and also car booking</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.3800000000000001;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 8pt 0pt;"><span style="font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Proactively persuade customers to reschedule appointments that have been cancelled</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.3800000000000001;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 8pt 0pt;"><span style="font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Proactively inform customers of ongoing deals and promotion.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.3800000000000001;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 8pt 0pt;"><span style="font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Deliver a high level of customer satisfaction</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.3800000000000001;background-color:#ffffff;margin-top:0pt;margin-bottom:8pt;"><span style="font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Uphold high standards of prudence and discretion in processing and maintaining customer interaction records and account details using Carsome Telesales tools provided..</span></p></li></ul><p><b style="font-weight:normal;"><br /><br /><br /><br /></b></p><p dir="ltr" style="line-height:1.3800000000000001;text-align:justify;background-color:#e0e0e0;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Times New Roman', serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Your Know-How</span></p><p dir="ltr" style="line-height:1.3800000000000001;text-align:justify;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><br /></p><p></p><ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.3800000000000001;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 8pt 0pt;"><span style="font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Education- SPM/Diploma/Degree </span></p></li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.3800000000000001;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 8pt 0pt;"><span style="font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Proven Customer Support/Service/ Telesales</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.3800000000000001;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 8pt 0pt;"><span style="font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Able to work under a fast phase environment Have a positive mindset, sales oriented person</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.3800000000000001;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 8pt 0pt;"><span style="font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Candidate with high integrity in values Prior professional experience in automotive industry preferred but not compulsory.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.3800000000000001;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 8pt 0pt;"><span style="font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Candidate must will to work alternate 6 days Candidate must will to work on Public holiday and Weekend</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.3800000000000001;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 8pt 0pt;"><span style="font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Office location - The Ascent Kelana Jaya</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.3800000000000001;background-color:#ffffff;margin-top:0pt;margin-bottom:8pt;"><span style="font-size:10pt;font-family:'Times New Roman', serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Strong, English & Bahasa Malaysia verbal and written communication skills, mandarin will be plus</span></p></li></ul>