Executive - Debt Management Services - Rural
Posted Updated
Job Summary
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.
Responsibilities- Achieve collections target by visiting customers/agency
- Monitor performance against set parameters and provide regular updates
- Ensure legal guidelines are complied with while repossessing products
- Maintain accurate records of customer interactions and transactions
- Provide regular reports on collection activities and performance
- Handle escalations promptly and effectively to resolve issues
- Daily DRR (Daily Risk Report) management
- Develop and implement strategies to improve collection rates
- Case to Case tracking
- Resolution at per AOP with in agreed timelines
- Portfolio Management
- Debt Collection Strategy
- Target Achievement
- Regulatory Compliance
- Reporting and Analysis
- Risk Management
- Team Leadership
- Vendor Management
- Co-ordinating with internal and external clients
