Executive Director, Enterprise Client Success & Growth

FIS is seeking a strategic leader to guide Customer Success Management for a portfolio of enterprise clients across North America from our New York office. You will drive satisfaction, retention, and growth by leading a high‑performing team, building executive relationships, and shaping outcome‑based delivery. You will partner with product and sales to expand accounts, implement scalable processes, and ensure governance across metrics. J-18808-Ljbffr