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City of Hope

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Executive Director, Professional & Academic Services

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Description

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission\: To deliver the cures of tomorrow to the people who need them today.

The Executive Director, Professional and Academic Services is a senior administrative leader within the Physician Enterprise responsible for advancing the strategic, operational, academic, research, financial, and administrative priorities of academic departments and centers. Serving as the primary administrative executive partner to Department Chairs and Center Directors, this leader will drive performance, strengthen infrastructure, guide resource decisions, and ensure alignment with institutional strategy and Physician Enterprise goals. This highly visible position collaborates with senior clinical, administrative, and system leaders to support coordinated decision-making, disciplined execution, and measurable results across 11 academic departments and two centers.

As a successful candidate, you will\:

  • Provide executive leadership and accountability for administrative operations across multiple academic departments and centers.
  • Serve as a strategic partner to Department Chairs and Center Directors, advising on priorities, performance, resources, risks, and growth opportunities.
  • Establish governance structures, operating expectations, and performance measures that strengthen clinical, academic, research, financial, and administrative outcomes.
  • Oversee academic and faculty affairs, including research administration, faculty appointments, promotions, mentorship, development, and institutional compliance.
  • Direct departmental financial performance across operating budgets, grants, philanthropy, research compensation, clinical revenue, and other funding sources.
  • Lead the administrative strategy for physician and physician-scientist recruitment, onboarding, integration, and retention.
  • Provide executive oversight of physician practice performance, including access, productivity, quality, professional billing, APP utilization, clinical trial accrual, and operational effectiveness.
  • Sponsor business plans, resource proposals, and improvement initiatives that advance care delivery, physician program performance, academic productivity, and organizational effectiveness.
  • Mentor and develop department administrators and other administrative leaders while fostering accountability, collaboration, and high performance.
  • Guide space, facilities, technology, equipment, and infrastructure planning in support of institutional growth and operational priorities.
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