Executive, Fleet Operation

Spare PartsManagement

· Plan, prepare, and place spare parts orders withthe manufacturer based on inventory requirements and demand forecasts.

· Monitor order status, shipping progress, anddelivery schedules with the factory.

· Maintain optimal inventory levels to supportworkshop operations while minimizing excess stock.

· Perform regular inventory checks, cycle counts,and annual stocktakes.

· Ensure accurate stock receiving, stock issuance,and inventory transactions within the inventory management system.

· Coordinate with technicians regarding partsissuance, returns, and availability.

· Investigate and resolve inventory discrepancies.

· Organize warehouse storage to ensure efficientstock identification and retrieval.

· Monitor slow-moving, obsolete, and criticalstock items and recommend appropriate actions.

· Prepare and submit monthly inventory reports,including stock movement, inventory value, outstanding orders, and stockaccuracy.

Warranty & Compliance Administration

· Manage the company's end-to-end warranty claimprocess.

· Review repair jobs and determine warrantyeligibility in accordance with manufacturer guidelines.

· Coordinate with technicians to ensure allrequired documentation, diagnostic reports, and supporting evidence arecomplete.

· Prepare and submit warranty claims accuratelyand within the manufacturer's required timeline.

· Liaise with the manufacturer regarding claimapprovals, rejections, technical clarifications, and additional documentation.

· Monitor warranty claim progress until finalapproval and reimbursement.

· Maintain complete and accurate warranty recordsfor audit purposes.

· Ensure compliance with all manufacturer warrantypolicies and procedures.

· Provide warranty authorization guidance totechnicians before repair work is carried out.

· Analyse warranty trends and recurring failures,reporting findings to management.

· Prepare monthly warranty performance reports,including claim status, approval rates, rejected claims, outstandingsubmissions, and reimbursement summaries.

System and Software Administration

· Configure and maintain the telematics platform

· Manage user accounts, role-based accesspermissions, and geofences.

· Monitor, analysis, generate daily, weekly, andmonthly data collected.

· Monitor real-time vehicle health to shift fromreactive fixes to predictive maintenance