Executive - Freight Forwarding Customer Service and Ops.
Posted Updated
Description
Roles & Responsibilities:
- Shipping line coordination (placing booking, VGM, SI filing, form 13, BL release, any other related activity)
- Ensure VGM and shipping instruction is filled within the stipulated time given by the shipping line.
- Once vessel has sailed, ensure BL is released and sent to shipper within 2 working days.
- Internal coordination
- Coordination with transport & ops team
- Coordination with CHA team
- Coordination with accounts
- Raising fund request and booking all vendor invoices
- Submit client billing basis instruction received from sales/ops
- Client coordination
- Daily updates
- BL approvals
- Payment follow-up after execution
- Documentation
- Preparing BL drafts
- Verifying Invoice, packing list, BLs, any other related document with the shipping data
- ERP
- Open Job no. in ERP system.
- Maintain/Upload all job related data on ERP (invoice, packing list, SI, BL, billing, any other document pertaining to the job)
- Fund request to accounts for all vendor/client related invoices in a given job
- Updating correct credit period for clients/vendors
- Closing the job in ERP
- Prepare DSR and share internally