Executive Housekeeper

Key Responsibilities

• Oversee the daily operations of the housekeeping department.
• Supervise, train, schedule, and evaluate housekeeping staff.
• Ensure guest rooms, public areas, and facilities meet cleanliness and presentation standards.
• Develop and implement cleaning procedures and quality control measures.
• Manage housekeeping budgets, expenses, and departmental resources.
• Monitor inventory of linens, cleaning supplies, guest amenities, and equipment.
• Coordinate with the Front Office, Maintenance, Laundry, and other departments to ensure efficient operations.
• Handle guest complaints and special requests promptly and professionally.
• Ensure compliance with health, safety, sanitation, and environmental regulations.
• Conduct regular inspections of rooms and public areas.
• Maintain records of staff attendance, inventory, inspections, and maintenance requests.
• Assist in preparing departmental reports and performance metrics.

• Bachelor's degree or diploma in Hospitality Management, Hotel Management, or a related field (preferred).
• 7–10 years of housekeeping experience and managerial experience.
• Strong knowledge of housekeeping operations, cleaning techniques, and industry standards.
• Experience with property management systems (PMS) and housekeeping management software is an advantage