Executive II, Network Engineering
Summary
Network engineer at Carsome owning day-to-day network operations for an assigned region or set of sites — resolving complex incidents across routing, switching, Wi-Fi, firewall and VPN, leading new office site set-ups, managing ISP/vendor relationships, and maintaining firewall/security baselines, monitoring and documentation.
JOB PURPOSE
The Executive II, Network Engineering owns network operations for an assigned region or set of sites. This role delivers approved changes, resolves complex incidents, manages ISP and vendor follow-ups, and maintains the network documentation and security baseline for its scope.
DUTIES & RESPONSIBILITIES
Regional Network Ownership
Own day-to-day network operations for an assigned region or set of sites; act as primary contact for connectivity issues there.
Resolve complex incidents across routing, switching, Wi-Fi, firewall, and VPN.
Lead site network set-ups for new offices, branches, and relocations within scope.
Perform capacity reviews and recommend upgrades.
Change & Security
Design and implement approved changes with risk assessment, rollback plan, and validation.
Maintain the firewall policy baseline and segmentation for owned sites; support NAC and zero-trust initiatives.
Run periodic firewall rule reviews and firmware/license currency checks.
Monitoring & Problem Management
Own monitoring coverage for the region; tune alerts to reduce noise.
Perform root cause analysis and drive permanent fixes for recurring issues.
Vendor & ISP Management
Manage ISP circuits, SLAs, and escalations for owned sites; track contract renewals.
Coordinate hardware RMAs and vendor support cases.
Documentation & Governance
Maintain full documentation for owned sites; produce audit evidence for network controls.
Mentor Associates on procedures and tooling.
QUALIFICATIONS
Education
Bachelor's Degree in Computer Science, Information Technology, or related field.
Relevant Experience
Minimum 3 years in network operations, with ownership of multiple sites.
Certifications
CCNA required; CCNP or Fortinet NSE 4 preferred.
Technical & Functional Competence
Strong routing/switching, firewall, Wi-Fi, and VPN troubleshooting skills.
Experience running change management with risk assessment and rollback.
Experience managing ISP circuits, SLAs, and vendor RMAs.
Familiarity with cloud networking and NAC concepts.
Behavioural Competencies
Owns outcomes for a site, platform, or workstream without close supervision.
Communicates effectively with business users and cross-functional teams.
Structured problem-solver who identifies root causes, not just symptoms.
Begins to influence peers and contributes ideas for process improvement.