Executive (Information Technology)

Carrier Wheels Pvt. Ltd. is looking for a proactive and technically skilled IT Executive to manage and support the day-to-day IT infrastructure at our manufacturing facility. The ideal candidate should have hands-on experience in hardware, networking, servers, cybersecurity, CCTV systems, and user support while ensuring high system availability across the organization.

This role requires a person who enjoys solving technical problems, maintaining IT systems, and continuously improving the reliability, security, and efficiency of the factory's IT infrastructure.

Requirements

Key Responsibilities

IT Infrastructure & Asset Management

• Maintain complete records of IT assets including desktops, laptops, printers, servers, networking equipment, CCTV devices, licenses, and peripherals.
  
• Manage asset allocation, tagging, warranty tracking, preventive maintenance, and lifecycle management.
  
• Plan and coordinate hardware procurement, upgrades, repairs, and replacements.
  

Hardware & End User Support

• Diagnose and resolve hardware and software issues related to desktops, laptops, printers, scanners, barcode printers, and other IT equipment.
  
• Install, configure, and maintain Windows operating systems and business applications.
  
• Perform preventive maintenance to ensure maximum uptime of all IT equipment.
  
• Provide timely technical support to users across various departments.
  

Network Administration

• Configure, monitor, and troubleshoot LAN, WAN, Wi-Fi, switches, routers, and structured cabling.
  
• Monitor network performance and ensure reliable connectivity across the factory.
  
• Maintain IP address management and network documentation.
  
• Coordinate with Internet Service Providers whenever required.
  

Firewall & Cybersecurity

• Configure and manage Sophos Firewall.
  
• Monitor firewall logs, VPN connectivity, internet policies, and network security.
  
• Implement cybersecurity best practices including endpoint protection, antivirus management, and security updates.
  
• Assist in vulnerability management and incident response.
  

Windows Server Administration

• Install, configure, and maintain Windows Server environments.
  
• Manage Active Directory, Group Policies (GPO), DNS, DHCP, File Servers, Print Servers, and shared resources.
  
• Manage user accounts, permissions, and access control.
  
• Perform routine server monitoring and health checks.
  

SQL Database Administration

• Install and maintain Microsoft SQL Server.
  
• Perform database backups and recovery.
  
• Monitor database performance and troubleshoot issues.
  
• Support ERP and business applications using SQL.
  
• Execute basic SQL queries for troubleshooting and reporting.
  

CCTV & Surveillance Systems

• Configure, monitor, and maintain IP-based CCTV systems and NVR/DVR devices.
  
• Ensure recording, storage, and remote monitoring systems are functioning properly.
  
• Coordinate with vendors for installation, upgrades, and repairs.
  

Backup & Disaster Recovery

• Implement and monitor regular backups for servers and critical business data.
  
• Verify backup integrity and perform periodic restoration testing.
  
• Maintain disaster recovery documentation and procedures.
  

IT Security & Compliance

• Ensure software licensing compliance.
  
• Maintain antivirus, endpoint security, and Windows patch management.
  
• Monitor system logs and investigate unusual activities.
  
• Follow organizational IT policies and industry best practices.
  

Vendor Management

• Coordinate with hardware, networking, CCTV, software, and internet service providers.
  
• Follow up on support calls, AMCs, warranty claims, and procurement activities.
  
• Evaluate vendors and maintain service records.
  

Documentation

• Maintain comprehensive documentation for:
  
  • Network topology
    
  • Server configurations
    
  • Firewall configurations
    
  • Asset inventory
    
  • Software licenses
    
  • Standard Operating Procedures (SOPs)
    
  • Backup procedures
    
  • Password vaults (as per company policy)
    
  • IT maintenance records
    

Continuous Improvement

• Recommend infrastructure improvements to enhance performance, security, and reliability.
  
• Assist in implementing new IT systems and technologies.
  
• Support digital transformation and automation initiatives across the organization.
  

Required Skills & Technical Knowledge

Operating Systems

• Windows 10 / Windows 11
  
• Windows Server (2016/2019/2022 preferred)
  

Hardware

• Desktop and Laptop troubleshooting
  
• Printer configuration and maintenance
  
• Peripheral installation
  
• BIOS configuration
  
• Hardware diagnostics
  

Networking

• TCP/IP
  
• DNS
  
• DHCP
  
• VLAN
  
• VPN
  
• Managed Switches
  
• Routers
  
• Wi-Fi Networks
  
• Network Troubleshooting
  

Security

• Sophos Firewall
  
• Antivirus & Endpoint Protection
  
• User Access Management
  
• VPN Configuration
  
• Cybersecurity Best Practices
  

Server Administration

• Active Directory
  
• Group Policy
  
• File Server
  
• Print Server
  
• Remote Desktop Services
  
• User Management
  

Database

• Microsoft SQL Server
  
• SQL Queries
  
• Backup & Restore
  
• Performance Monitoring
  

CCTV Systems

• IP Cameras
  
• NVR/DVR Configuration
  
• Network Camera Management
  
• Video Storage Management
  

Additional Knowledge (Preferred)

• Zoho One administration (Creator, Mail, Books, People, Analytics, etc.)
  
• ERP application support
  
• Microsoft 365 Administration
  
• Remote Desktop and Remote Support Tools
  
• PowerShell scripting
  
• Basic Linux administration
  
• Virtualization (Hyper-V/VMware)
  
• Cloud platforms such as Microsoft Azure or AWS
  
• Backup solutions and NAS storage
  
• UPS and power backup systems
  
• Barcode printers and label printing systems
  

Qualifications

• Bachelor's Degree or Diploma in Computer Science, Information Technology, Electronics, or a related field.
  
• Relevant technical certifications (Microsoft, Sophos, Cisco, CompTIA, etc.) will be an added advantage.
  

Benefits

What We Offer

• Opportunity to work in a growing manufacturing organization.
  
• Exposure to enterprise-level IT infrastructure and industrial systems.
  
• Hands-on experience with servers, networking, cybersecurity, ERP, and digital transformation initiatives.
  
• Professional growth and continuous learning opportunities.
  

If you are passionate about IT infrastructure and enjoy solving technical challenges in a manufacturing environment, we would love to hear from you.